Paducah Ford Inc.

They were great with the trade in and didn't push us to. go with something that was more expensive. go with something that was more expensive. More

Paducah Ford has always had the most courteous and friendly salespeople but there's always that one person who goes beyond, that person to us is Mike Felker. Look him up when your in the market for a friendly salespeople but there's always that one person who goes beyond, that person to us is Mike Felker. Look him up when your in the market for a new or pre-owned vehicle More

Love my new 2023 Lincoln Aviator. Thank you Allyn Moore & Patrick McManus for making this happen. We’re a proud Ford Lincoln Family. Thank you Allyn Moore & Patrick McManus for making this happen. We’re a proud Ford Lincoln Family. More

Made the mistake of allowing Paducah Ford to run my credit instead of going through my personal bank like I usually do. I ended up with 13 hard inquiries over 2 days. They single handedly lowered my cr credit instead of going through my personal bank like I usually do. I ended up with 13 hard inquiries over 2 days. They single handedly lowered my credit score by 26 points in 2 days. My options are to wait months for my credit to recover from what they did or to buy one from them. I will never make the mistake of trying to do business with them again and will do everything I can to keep others from making the same mistake. More

Purchasing a new vehicle was a relatively good experience. But when it broke down while still under warranty, I saw the ugly side of the business. Communication with the service department was m experience. But when it broke down while still under warranty, I saw the ugly side of the business. Communication with the service department was much less than ideal, with truth seeming to be a concept held in low regard. More

Had a great experience here with the purchase of my Maverick. Allen Moore was my salesman and he was exceptional. I would definitely recommend him and them as a whole. Maverick. Allen Moore was my salesman and he was exceptional. I would definitely recommend him and them as a whole. More

Great dealership all around!! Courtesy considerate helpful. Mike Felker is a great kind dealer to everyone. helpful. Mike Felker is a great kind dealer to everyone. More

So I purchased a suv from there a few weeks ago. It took 3 weeks to get the deal done. I’m out of state so I figured ok. Maybe it’s just because of that. Terrance was kind but was in and out of work due to 3 weeks to get the deal done. I’m out of state so I figured ok. Maybe it’s just because of that. Terrance was kind but was in and out of work due to a family issue so he didn’t reach out much to let me know what was going on. I almost took my $1,500 down payment back then. I should have. I actually asked for it back and it sped up the process. So I’m like ok, we’re back on track. So since I’m out of state, the car was delivered to me and was worked into the financing. The trouble really started when I received the vehicle. So before it got here, Terrance let me know about a couple issues with the car. He mentions a couple dents (which I knew about) and a couple stains and tears. I have 4 kids so that necessarily wasn’t a huge concern. Seat covers right? Anyways, I get the car and I’m immediately upset. The car barely turned over to drive into my driveway. The interior was disgusting. I mean I’m sure this car was sitting in the lot for at least 6 months and they never even detailed it. There was dirt and old pop dried into the cup holders, old shriveled up fries, and just smelled like someone smoked 2 packs of cigarettes a day in it. Every inch of that car needed to be scrubbed down and it took me and my wife 2 and a half days to do it. The trunk lifts weren’t functioning so day one I order them. They get delivered in 2 days and I spent 10 minutes in the rain to replace them. Now on to driving it. The car will start and drive. With some turning over. My guess is the battery which is $170. But it’s a matter of time before this thing doesn’t start. The steering wheel shakes when you apply the brakes meaning that the brakes or rotors (probably both) need replaced. Other than that it is “drivable”. But none of this was told to me when I purchased the vehicle and this was the first time I purchased a car like this. There’s also a third row which we can’t get to without climbing on the second row because the second row doesn’t function correctly to let us into the third row. They didn’t even send the car with temp tags. They had to overnight it. I tried for a week and a half to contact the management. No call backs, no answer. I wanted this car gone. I even received a message that my wife’s ID was expired so we needed to update that. So they literally ignored me until they could get the credit union to waive it due to the corona virus. This dealership is owned by crooks and scam artists. They think it’s ok to screw over a hard working couple with 4 kids and have done nothing to try to rectify the situation at all. Dan said the deal is done. There’s nothing he can do. Merry Christmas. Thanks a million. **UPDATE** So after the company not helping in any capacity, I went to a local dealership and got a second car. I was going to send the car I purchased from Paducah back to them. My mom decided to take the car and take over payments. She drove the car 2 months and the engine died. The mechanic said there is no doubt that they knew what they were selling us and we are looking into legal action against the company. Don’t ever do business with this company unless you like being lied to and sold crap. More

This was my first purchase. PK was wonderful, Mike Felker was patient and helped me pick out the perfect vehicle. He's knowledgeable ,professional, and a great listener! Felker was patient and helped me pick out the perfect vehicle. He's knowledgeable ,professional, and a great listener! More

Thanks for Everything from my salesman DJ to the Finance Dept. 👍Guys for making this experience a Great One, just like you have in the past !!! Happy with The New Ride 🤗 Dept. 👍Guys for making this experience a Great One, just like you have in the past !!! Happy with The New Ride 🤗 More