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Paddock Chevrolet - Service Center

Kenmore, NY

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64 Reviews

64 Reviews of Paddock Chevrolet - Service Center

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May 03, 2017

Pleasant experience This place is very clean and everyone is so nice. The service is quick too which is important to me. I've already sent family here. More

by Wandy629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall anyone's name but everyone I came in contact with was great!
May 02, 2017

Stress free! My experience was pleasant from the "greeter" to the "service advisor." They were both welcoming, cordial, and professional. My wait time was very r More

by favored
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zackery White
March 21, 2017

Frustrating After a phone call to owner, repair problem is going to be resolved. The phone call shouldn't have been necessary but Paddock service manager was pro More

by ceiltiques
Recommend Dealer
Yes
Employees Worked With
Marissa, Nick & Paul
September 09, 2016

Not A Good First Time Service Experience Sent my daughter there as she is attending school in Buffalo ; the initial phone experience to schedule service was great; the women who took the ca More

by Louis Bosco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Applicable
August 17, 2016

Oil issues I purchased my truck from paddock 2 years ago, on July 4th this year the oil light came on checked the oil it was low got a oil change from paddock an More

by Ghostknight41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland and aubrey
May 23, 2016

They hire mechanic who can not even install simple things I went there to fix something but eventually they opened up my camshaft and most of the prts in engine but its okay they are machanic but eventually t More

by slee39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
March 15, 2016

Awful service department This place is horrible. I want to make everyone aware of the issues so that they can better make a decision. Do not buy a car from here. I had a norma More

by Leasha13695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
July 02, 2015

Scheduled inspection! I wouldn't recommend Paddock service to anyone! Chuck the service manager very unprofessional Went in for routine inspection Came out with major dama More

by Susan ridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Service mgr
October 20, 2012

I wanted to purchase a used car from a dealer, and thought Paddock would be a good place to do so. The sales guy, Earl was very nice and helpful. He helped me get a good vehicle and got me approved More

by heather7002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie
August 01, 2012

The superlative of Dealerships. Trustworthy. Honest. Marc Sempert runs a great Service Department. Great management staff. Thanks, I'm a happy Silverado owner, TAKE BACK AMERICA! More

by maxreturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Sempert
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