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Paddock Chevrolet
Kenmore, NY
146 Reviews
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Showing 146 reviews
June 05, 2020
The last 3 new cars for my wife were purchased from Paddock. My wife insists we have Paddock do all her service. The few times I have been there with my wife the service people treated me like I was s Paddock. My wife insists we have Paddock do all her service. The few times I have been there with my wife the service people treated me like I was stupid. Don't ask questions and pay up. They have done all of my wife's service since the car was purchased new. The last oil change the service people said they wouldn't rotate her tires, they were worn. My wife told me and I didn't think the tires could be too bad she only had 24000 miles on a 60000 mile rated tire. Her tires were Bald. Went to Paddock to see about the 60000 mile warranty. He told me it was my wife's fault. Even though they did all the service they said she should have known to do a front end alignment every year. Again they do all the service (never suggested )and never said that it looked like it needed an alignment when they rotated tires. The car has no symptoms of being misaligned (pulling or shaking) they offered to sell me a new set of tires at full price. How nice. Bottom line the mileage rating warrenty for tires is meaningless. It will always be your fault. More
by Jfrancis514
Employees Worked With
Service Department , Paddock Chevrolet
December 20, 2019
Don't waste your money here! This place is terrible, all they want is your money first and can careless about the job afterwards.When things go bad they wont fix anything even und This place is terrible, all they want is your money first and can careless about the job afterwards.When things go bad they wont fix anything even under warranty. Go somewhere else More
by Jerry
Employees Worked With
chuck ,dave
November 06, 2019
After going to another dealership to try to do business. I went to paddock. They were helpful and were willing to do business. They won us back. I went to paddock. They were helpful and were willing to do business. They won us back. More
by Roadmovie76
Employees Worked With
Hanna, Paddock Chevrolet
October 23, 2019
Stay away. The work performed was done improperly. This company simply holds their customers in contempt. I took my Chevy to their service department. Communication with service rep was spotty and th This company simply holds their customers in contempt. I took my Chevy to their service department. Communication with service rep was spotty and the technician actually caused more damage to my car than he fixed. I was lied to about the level of wear on my brakes. Management will not reimburse me, claiming only that they will fix the damage. Why would I ever let them ever touch my car again. They've screen my phone calls and will not respond to messages & voice mails. More
by Dave
Employees Worked With
Chuck Briggs, Dave Weiczorek, Zack White, Paddock Chevrolet
April 27, 2019
Service center Wouldn't recommend car service here. 2 and 1/2 hours waiting just for a car inspection. Even if u set up an appointment weeks ahead of time. Ridiculou Wouldn't recommend car service here. 2 and 1/2 hours waiting just for a car inspection. Even if u set up an appointment weeks ahead of time. Ridiculous! More
by Brixsand101
Employees Worked With
No names
October 16, 2018
Oil Change Went in for oil change - service associate was very informative of the other items the car needed for the winter months coming up - she took a very th Went in for oil change - service associate was very informative of the other items the car needed for the winter months coming up - she took a very thorough look on all sides of the vehicle. More
by elFitz
Employees Worked With
Aubrey Putnam
September 28, 2018
Absolutely Fantastic World Class Dealership I have never been to a place before where they cared so much for the customers and finding them the lowest price possible. A huge shoutout to TONY MO I have never been to a place before where they cared so much for the customers and finding them the lowest price possible. A huge shoutout to TONY MOLINO the salesman I bought my car from. He is the best salesman I have ever seen he truly cares about his customers and if you ever need a car I’d highly recommend him. I can’t thank him enough for all his hard work to find me the best deal possible!! More
by hhvfc63
Employees Worked With
TONY MOLINO, Paddock Chevrolet
August 19, 2018
Great service and excellent inventory The service was fast and customer driven. They even followed up with me to make sure I love the suv and I do. I would use them again. The service was fast and customer driven. They even followed up with me to make sure I love the suv and I do. I would use them again. More
by Iwish123
Employees Worked With
Tony , Sean , Paddock Chevrolet
March 26, 2018
Dissapointed. My complaint is simple. Nobody was or is getting back to me. I'm being ignored. Now my 6 month warranty is up. I have a laundry list of issues from my My complaint is simple. Nobody was or is getting back to me. I'm being ignored. Now my 6 month warranty is up. I have a laundry list of issues from my mechanic which was given to the service department. My mechanic spent 3hrs of his time checking the vehicle before purchase.I was promised the issues were going to be resolved. I HAVE A LONG, STRESSFULL STRUGGLE AHEAD OF ME. I'm so very dissapointed & can't afford to have the problems fixed. I hope Paddock helps me before I consider other venues. More
by Dissapointed
Employees Worked With
Ed Acosta. 3 different managers.
March 21, 2018
Just an inspection Went to get inspection 2017 terrain my car had no scratches whatsoever it took less than an hour but I notice scratches on side of my car and need air Went to get inspection 2017 terrain my car had no scratches whatsoever it took less than an hour but I notice scratches on side of my car and need air in my tire I think if they don't like the way you look or you not some bombshell you won't get good service if you are going in to a place for service and all it takes is for them not to like how you look to mess up your car bad place to take your car they offered to fix it no way I let them touch my car again it will cost to buff out scratches and a new tire not ever going back bad place for your car.wemt in for 10 dollar inspection came out with dammage of 200 dollars or more.be ware. More
by Kimberly C Sherry
Employees Worked With
Paddock Chev Delaware in Kenmore
