Paddock Chevrolet

It was a great experience. Just bought our 2nd new vehicle in 2 years. Hope to go back next year to help our son buy his first new car. vehicle in 2 years. Hope to go back next year to help our son buy his first new car. More

I as in to pick up a part and the recptionist was very helpful to me and it was clear she is very experianced at her position. Thank you for your assistance Miss Grunsweig. helpful to me and it was clear she is very experianced at her position. Thank you for your assistance Miss Grunsweig. More

I bought my last three vehicles from Paddock. The I bought my last three vehicles from Paddock. The salesmen I dealt with were all very professional and I was able to get a great deal and an overall I bought my last three vehicles from Paddock. The salesmen I dealt with were all very professional and I was able to get a great deal and an overall pleasant experience doing so. No wonder they are #1 Chevy dealer in the nation. I have recommended Paddock over the years to friend and family and will continue doing so. More

I was waited on promptly by Charles Butera, and he was able to answer any of my questions. When I picked up the vehicle, he had all the necessary paperwork as well as the vehicle ready. able to answer any of my questions. When I picked up the vehicle, he had all the necessary paperwork as well as the vehicle ready. More

Linda went over and above, to not only to sell me the car, she introduced me to the service manager and helped me with a service appointment I had recently. She didn't just sell me the car, she took the car, she introduced me to the service manager and helped me with a service appointment I had recently. She didn't just sell me the car, she took the time to help me after the sale.That is the important part for me. More

We drive back 200 miles every 3 years to get our cars! Bill and Mike have taken care of us for coming up on 20 years. They go above and beyond each and every time. Bill and Mike have taken care of us for coming up on 20 years. They go above and beyond each and every time. More

We purchased a used vehicle in 8/2009. When we purchased it the A/C was broken and needed repair, the service dept. told us for over a month that the part was backordered. However when I told them I found it the A/C was broken and needed repair, the service dept. told us for over a month that the part was backordered. However when I told them I found the part for sale at multiple sites online they refused to buy the part and fix my vehicle. Since then we have had it in for service three more times. Including the A/C problem needed to be fixed twice. Yesterday we had to take the truck back for repairs, as an EMERGENCY service, well apparently emergency at Paddock means nothing they will not even tell us when they can LOOK at the truck and hopefully they said by Monday we will have it back, it went in Wednesday night. And in the meantime they will not provide us with a rental per our warranty agreement. The best part of all this is, they are supposed to do a 22 point safety inspection and had they actually done it when we brought it in for service two weeks ago, they would have found this problem and it could have been fixed. But of course, they just want to make sure they get another deductible out of us for the service work. Please, take it from me, never buy a vehicle there. More

Salesman was very nice, but avoided needed repairs that were discussed. I gave a 4 to the my salesman. Service department was unfriendly and short sighted. They got a 2 because they did at least say hello were discussed. I gave a 4 to the my salesman. Service department was unfriendly and short sighted. They got a 2 because they did at least say hello and goodbye. I bought a nice used truck (nice for me) and was told that needed relates would be done before delivery. The repairs were not done and when I came back to address them within the warranty period they refused to do anything. More

My first visit was in 1996 to buy a new truck. My husband and I went all over, including, Keller, Basil, and West Herr. Finally, we stopped at Paddock. The salesman was great! No pressure and no lies to get and I went all over, including, Keller, Basil, and West Herr. Finally, we stopped at Paddock. The salesman was great! No pressure and no lies to get a sale. The main reason for the review, however, is to comment on the service you get from the great service department. If it wasn't for the wonderful service department I don't know if I would still be going there after our first purchase. All the service reps. are always very knowledgeable and are there to help get the problem taken care of. This is especially true of the assistant service manager, Phil Buyzer. He is the main reason why I keep coming back to Paddock. Now, 14 years later, not only do we still continue to buy from them but our 2 daughters do as well. More

The sales man I had was great. That I had taken my daughter and my best friend to buy a car from him. As far as the Service Dept. the service stinks and I am putting that mildly. Your car is never fix daughter and my best friend to buy a car from him. As far as the Service Dept. the service stinks and I am putting that mildly. Your car is never fixed on time no matter what time of the day or night you bring it in. Bought it in Oct. 2008 and has been in the garage 4 times and needs to go back again. Different problems each time I have brought it in. They keep telling me they are replacing parts but then why do I keep having problems. I have called the owner and he has pushed my problems to the service manager. He couldnt talk to me himself. I have told the survey people who call me to quit calling me because my opinon of Paddock will never change. More