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Pacifico Mazda - Service Center

Philadelphia, PA

4.8
215 Reviews

215 Reviews of Pacifico Mazda - Service Center

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July 14, 2023

Great service and friendly staff. Got me in and out for annual inspection in under 30 minutes! More

by Denise R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

I’ve come here now for two service visits on my vehicle. The service from the associates is always professional and dine in a timely manner. Would definitely recommend purchasing a vehicle from Pacifico Maz More

by Dewise381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Landivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Been going for years. Always pleasant, thorough, and knowledgeable. Great customer service and always a good experience. And can always get an appointment, where other loc More

by angelapernell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Excellent the staff everyone polite and professional I’ve been going to Pacifico since I bought my 1996 Mazda protege that I still own. I’m very happy More

by bruja913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Cairo
July 12, 2023

Was very pleased with the initial service until parts had to be ordered and had to wait almost a month until problem was solved. More

by stephanienagle37
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Jay Nicaisse is very nice and friendly. Good service. Very nice and clean waiting room. More

by leortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

They are all very professional and efficient. The dealership is immaculate and very comfortable. Recommended! More

by Phillyinterfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

I've been going to Pacifico for about 20 years and hvce found them to be very reasonable and efficient and accommodating. More

by seeranose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Great service, customer needs are always first each person treated with extreme care, kindness and graciousness More

by csimmons20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pablo Landivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Very prompt and completed job as planned, satisfied customer!!! Will definitely refer family and friends if they should be interested in a Mazda! More

by Debhwkns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
May 17, 2023 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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