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Pacifico Mazda - Service Center

Philadelphia, PA

4.8
200 Reviews
Call Service Center (877) 848-2722

200 Reviews of Pacifico Mazda - Service Center

Sort by
July 11, 2023

Jay Nicaisse is very nice and friendly. Good service. Very nice and clean waiting room. More

by leortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2023

They are all very professional and efficient. The dealership is immaculate and very comfortable. Recommended! More

by Phillyinterfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2023

I've been going to Pacifico for about 20 years and hvce found them to be very reasonable and efficient and accommodating. More

by seeranose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
July 09, 2023

Great service, customer needs are always first each person treated with extreme care, kindness and graciousness More

by csimmons20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pablo Landivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2023

Very prompt and completed job as planned, satisfied customer!!! Will definitely refer family and friends if they should be interested in a Mazda! More

by Debhwkns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
Report | Print
May 17, 2023 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
March 26, 2023

I don’t have know complaints since I’ve been a member of Mazda since 2018 for service is 100% when I send my car to service to be repaired the wait time is not that long and I truly appreciate the video for More

by The Warden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
Report | Print
Mar 27, 2023 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
March 11, 2023

Always had had great customer service, fast and efficient when bringing my vehicle in for service. More

by D Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
Report | Print
Mar 16, 2023 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
November 15, 2022

The service department was extremely prompt and very friendly. I really liked the video the mechanic sent showing me what he was doing and how the car was fairing. Always have a great experience. More

by mcms1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
Report | Print
Nov 16, 2022 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
October 21, 2022

Thanks. Good service by Jay. Kept informed and handled my transportation well. Overall very pleased More

by dbrown5709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
Report | Print
Oct 24, 2022 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
October 10, 2022

Excellent service from Jay and the Mazda service team. Car was ready under 90 minutes. More

by BIGRAN316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
Report | Print
Oct 11, 2022 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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