Pacifico Mazda - Service Center

Everything went really well with one exception. A brand new battery was installed last year. It is already corroded. I asked that it be cleaned and it really wasn’t. A light dusting maybe but certa A brand new battery was installed last year. It is already corroded. I asked that it be cleaned and it really wasn’t. A light dusting maybe but certainly not cleaned. I hope I don’t have any problems with this battery moving forward as there is still 4 years left on the warranty. I was told ‘this happens all the time’ but wasn’t given a real explanation as to why. More

Very clean and professional service department. Knowledgeable staff and technicians. Taken in immediately at my scheduled appointment Knowledgeable staff and technicians. Taken in immediately at my scheduled appointment More

Service is informative and accommodating. Car was ready when they promised. Helpful and friendly service person Car was ready when they promised. Helpful and friendly service person More

Excellent and quick service. Even got a video of the work progress and any recommendations needed for my vehicle. The manager explained my services and included a few car wash. N Even got a video of the work progress and any recommendations needed for my vehicle. The manager explained my services and included a few car wash. Not to mention while I was waiting received coffee and warm pretzel. Thank you so much! More

Totally professional organization start to finish. Very well kept waiting area, stock with refreshments and plentiful of space. Very well kept waiting area, stock with refreshments and plentiful of space. More

Knowledgeable, informative, fast and easy. No problems in and out short period of time. Thanks for service No problems in and out short period of time. Thanks for service More

Great customer service. Kindness above all. Jay has been nothing but helpful in every instance that I've come to the shop. Joey is always there with a smile and hand to help Kindness above all. Jay has been nothing but helpful in every instance that I've come to the shop. Joey is always there with a smile and hand to help. More

Excellent service. Very professional. They keep you informed through out the process. I highly recommend. Very professional. They keep you informed through out the process. I highly recommend. More

Joseph is always great and so easy to work with so is the whole Mazda service. They make getting service as enjoyable as possible and are very accommodating whole Mazda service. They make getting service as enjoyable as possible and are very accommodating More

I enjoy the professionalism and transparency of this dealership. There are no surprises and I feel like they truly put the customer first. dealership. There are no surprises and I feel like they truly put the customer first. More