212 Reviews of Pacifico Mazda - Service Center
The staff are professional. The staff always available to for a quick appointment and great service The staff always available to for a quick appointment and great service More
Always always great service at Pacifico Mazda service department! Jay is an excellent service manager, always accommodating to every customer and just genuinely kind. I had to get another suv (Mazda of department! Jay is an excellent service manager, always accommodating to every customer and just genuinely kind. I had to get another suv (Mazda of course) and Jay made sure this new vehicle was on point with all my service requests. I appreciate the wonderful customer service that's always offered. More
I frequently come to this dealer to get service done. The service team is through and I appreciate there attention and explanation of what goes on. Jay is a phenomenal point of contact and I wouldn’t wan The service team is through and I appreciate there attention and explanation of what goes on. Jay is a phenomenal point of contact and I wouldn’t want to work with anyone else. More
Dealership is thorough and explains everything. Accommodating with timing and sends a video inspection report of your car with detailed explanation of the inspection. Excellent communication. Accommodating with timing and sends a video inspection report of your car with detailed explanation of the inspection. Excellent communication. More
Everything went really well with one exception. A brand new battery was installed last year. It is already corroded. I asked that it be cleaned and it really wasn’t. A light dusting maybe but certa A brand new battery was installed last year. It is already corroded. I asked that it be cleaned and it really wasn’t. A light dusting maybe but certainly not cleaned. I hope I don’t have any problems with this battery moving forward as there is still 4 years left on the warranty. I was told ‘this happens all the time’ but wasn’t given a real explanation as to why. More
Service is informative and accommodating. Car was ready when they promised. Helpful and friendly service person Car was ready when they promised. Helpful and friendly service person More
Totally professional organization start to finish. Very well kept waiting area, stock with refreshments and plentiful of space. Very well kept waiting area, stock with refreshments and plentiful of space. More
Excellent and quick service. Even got a video of the work progress and any recommendations needed for my vehicle. The manager explained my services and included a few car wash. N Even got a video of the work progress and any recommendations needed for my vehicle. The manager explained my services and included a few car wash. Not to mention while I was waiting received coffee and warm pretzel. Thank you so much! More