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Pacifico Mazda - Service Center

Philadelphia, PA

4.8
200 Reviews

200 Reviews of Pacifico Mazda - Service Center

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July 25, 2023

Always always great service at Pacifico Mazda service department! Jay is an excellent service manager, always accommodating to every customer and just genuinely kind. I had to get another suv (Mazda of More

by legacylive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I frequently come to this dealer to get service done. The service team is through and I appreciate there attention and explanation of what goes on. Jay is a phenomenal point of contact and I wouldn’t wan More

by ashcw6996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Very clean and professional service department. Knowledgeable staff and technicians. Taken in immediately at my scheduled appointment More

by rick.perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Friendly and knowledgeable service for my state inspection, will be coming back for my 75k service! More

by Philly Mazda Owner
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Everything went really well with one exception. A brand new battery was installed last year. It is already corroded. I asked that it be cleaned and it really wasn’t. A light dusting maybe but certa More

by Danas2507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall who helped me.
July 22, 2023

Excellent and quick service. Even got a video of the work progress and any recommendations needed for my vehicle. The manager explained my services and included a few car wash. N More

by Christina C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Totally professional organization start to finish. Very well kept waiting area, stock with refreshments and plentiful of space. More

by gyoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Service is informative and accommodating. Car was ready when they promised. Helpful and friendly service person More

by Alveariomc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Knowledgeable, informative, fast and easy. No problems in and out short period of time. Thanks for service More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Joseph is always great and so easy to work with so is the whole Mazda service. They make getting service as enjoyable as possible and are very accommodating More

by lcramer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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