Pacifico Mazda - Service Center

Had my annual service done today and it was exceptional as always. Pacifico Mazda service goes above and beyond for their customers. as always. Pacifico Mazda service goes above and beyond for their customers. More

Great and professional service. Friendly and knowledgeable staff. Couldn’t ask for more. Thanks. Kathy Friendly and knowledgeable staff. Couldn’t ask for more. Thanks. Kathy More

Although I didn't purchase my Mazda at this dealership, I've gone there since I got my car (Apr 2020). I have been disappointed the past two visits. This visit, I had a trip coming up and the dealership ma I've gone there since I got my car (Apr 2020). I have been disappointed the past two visits. This visit, I had a trip coming up and the dealership made NO accommodation for me leaving my car there for my 4 day trip (3 nights), while it needed service. When I brought it in for what I believe to be the engine shield hanging off, this man suggested leaving the shield on. I wanted to look at the shield myself. Not only did the man "helping" me repeatedly say "I would not do that if I were you", he did not seem to budge until finally I got more serious. He THEN told me it would be a $30 to take this shield off? Even though my car was already there also being serviced? I don’t necessarily believe that "the customer is always right", but I DO expect the people I work with to be kind and try to be accommodating. I don’t believe I will be returning for my services. More

5 star dealership from top to bottom. No better place than Pacifico Mazda to have your vehicle serviced. No better place than Pacifico Mazda to have your vehicle serviced. More

Thanks to Jacques Nicaisse for making sure I leave Pacifico a HAPPY CUSTOMER. Ty will be back again.. Pacifico a HAPPY CUSTOMER. Ty will be back again.. More

Staff very pleasant and knowledgeable. Quick turnaround time, appointments made easy. Fair pricing. Perfect hours of operation Quick turnaround time, appointments made easy. Fair pricing. Perfect hours of operation More

The service department has my car on two different days to get my car inspected, oil change, new wipers and during inspection a peice needed to be ordered, I took the car home and brought it back the follo to get my car inspected, oil change, new wipers and during inspection a peice needed to be ordered, I took the car home and brought it back the following week to have the new part installed. When I picked the car up they didn’t have the wipers changed there was a lot of confusion on what was done and what still needed to be done. I was told the car was done and it was not finished when I got there to pick it up. More

Had an oil change scheduled. Service writer immediately apologized as they were short handed and service would be a bit longer; also offered me a rife home and back. Although it Service writer immediately apologized as they were short handed and service would be a bit longer; also offered me a rife home and back. Although it would be longer they gave me updates and I was out in no time. Also inquired about adding another service and he said I didn't need it. A pleasant experience!! More

Overall good in terms of everything providing services dealing with customers good environment easy to talk through dealing with customers good environment easy to talk through More

Very professional staff and service! Waiting area offers drinks / snacks and bathrooms are super clean . Waiting area offers drinks / snacks and bathrooms are super clean . More