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Pacifico Mazda - Service Center

Philadelphia, PA

4.8
215 Reviews

215 Reviews of Pacifico Mazda - Service Center

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March 14, 2024

Always friendly and professional. I have great piece of mind that my car is taken care of at Pacifico Mazda. Good prices as well More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

I do have to say it was expensive, but the service I got on my car was great!! Everyone I interacted with was super nice, and I love the service video feature so much. They arranged for Ubers for me both wa More

by Avery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Great service and quick. Highly recommend the service guys for the quick turn around. Will go back again. More

by kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Customer was mistaken for someone else and unprofessional text messaging after business hours was conducted. Customer was misheard multiple times by service representatives, and blamed for misuse of vehicle More

by Unhappy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacques (Jay) Nicaisse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Very please with the service that I received today. Service manager was welcoming and helpful. More

by Jbrown8410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

I have been going here for 3yrs, excellent service. I had Joey has my service person, great person, kept me informed about was going on. Computer went down and he informed me I would be there a More

by gmat29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Excellent, courteous, efficient service. Clear explanations, timelines adhered to, and very reasonable prices. Very good amenities in waiting area. More

by strumpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Great, quick service. Staff was terrific and communicated findings to me via video text. Always go back for service. More

by Afmackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Squittieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Cairo, Charles Carmichael
November 02, 2023

OMG what can I say about the Mazada service on Essington Ave. Joey has taken care of me again. Always polite and knowledgeable. Jay is another person that looks out for their customers. Together they are th More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Quick check in and check out no wait time. Guy was pleasant explaining details regarding my truck. Very impressive jay sent video of them working on my car and the problems that were going on More

by fitnahface
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.