Pacifico Mazda - Service Center

Quick excellent appointment Cliff was able to schedule me for a same day state inspection as we are about to leave the country. He got us in and out quickly, applied all discount Cliff was able to schedule me for a same day state inspection as we are about to leave the country. He got us in and out quickly, applied all discounts and sent me on my way. All this service with a friendly smile. More

for sure no problem at all and your employees are so accommodating! always a pleasure!!!! the only problem was I felt it was a little high for what I had done. no problem at all and your employees are so accommodating! always a pleasure!!!! the only problem was I felt it was a little high for what I had done. More

Quick Service appointments and attentive staff. I purchased my Mazda here about a year ago and have been pleased with the attentiveness and knowledge of the staff. All service appointments were set I purchased my Mazda here about a year ago and have been pleased with the attentiveness and knowledge of the staff. All service appointments were set quickly and the work was satisfactory. More

Very Professional Service Department The service team is very professional and easy to work with. They go out of their way to connect with you on a personal level. They also work hard to The service team is very professional and easy to work with. They go out of their way to connect with you on a personal level. They also work hard to keep your visit on schedule. More

I come to Pacifico Mazda because of Cliff Johnson I feel I am cared for because of Cliff's attitude. He recognized me the second time I came in. This is two years already. Only one thing upsets me. Ev I feel I am cared for because of Cliff's attitude. He recognized me the second time I came in. This is two years already. Only one thing upsets me. Every time I drive my Mazda I am faced with the ennoying direction switch that doesn't cancel every time. Most time I have to do it manually. Mazda never answers my messages. I probably will never buy another Mazda because of this annoyance. This from someone who owned a GLC, a 323, a MX3 and a truck. All cancelled the direction switch on their own. Yuck! More

Service at Pacifico Excellent service. Good communication. Car was filthy on the outside after i picked it up. I left car at Pacifico Valet while I was away. Do not th Excellent service. Good communication. Car was filthy on the outside after i picked it up. I left car at Pacifico Valet while I was away. Do not think I should pay for airport parking on the days they were working on the car. Once car was finished, charge me for the parking but not both expenses overlapping each other. More

Regular car maintenance I bought my mazda from Pacifico since 2012. Then i have been using Pacifico maintenance services every 4-6 mths. The service fee is reasonable, and th I bought my mazda from Pacifico since 2012. Then i have been using Pacifico maintenance services every 4-6 mths. The service fee is reasonable, and the work is amazing. The staff are very friendly and professional. I always get a warm welcome every time i come here. More

Great service!! Cliff was very helpful in dealing with my tire and wheel insurance Lisa was very helpful in arranging shuttle van to take me home. Thank you very Cliff was very helpful in dealing with my tire and wheel insurance Lisa was very helpful in arranging shuttle van to take me home. Thank you very much. More

Fantastic Experience with Jodi I went into the dealership to have work maintenance done on my 2011 Mazda 6 and left with a 2015 Mazda 6. I would have never purchased the new vehicle I went into the dealership to have work maintenance done on my 2011 Mazda 6 and left with a 2015 Mazda 6. I would have never purchased the new vehicle if it were not for the diligence and creative sales approach that Jodi offered. I would highly recommend Jodi and your dealership to anyone looking for a vehicle. Thank you for the great experience! More

Service Work I brought my 2012 Mazda 3i in for service on May 5th, 2014. I needed the evap filter assembly replaced and the service team discovered an additional i I brought my 2012 Mazda 3i in for service on May 5th, 2014. I needed the evap filter assembly replaced and the service team discovered an additional issue with my right rear tire and tire wheel well assembly. Cliff in the service dept was excellent in giving customer service and honest evaluation. I then joined up with Glenn Kemmery, Service Director and Cliff to fully evaluate my problem and get the issue fixed. I dropped the car off on Tuesday May 6th and was given a service shuttle ride home by Frank. At that time, Glenn explained to me that they would evaluate the problem completely and get the job done. I had purchased my vehicle from a Nissan dealership because they happened to have the correct year and style I was looking for. Glenn kept me informed with updates via phone calls and by Friday, May 9th the service work was completed. I was so pleased by the professionalism, work detail, price of the repair and customer service by Glenn and his team that I will bring my Mazda in for service moving forward. This car was purchased for my son to drive to college in Virginia and I am now relieved to know that that the car is safe and reliable for him to drive. This dealership with Glenn and his service team is first rate.....absolutely exceptional!!!! Truly outstanding and completely satisfied!!! Thanks everyone!!!! More