Back

Pacifico Mazda - Service Center

Philadelphia, PA

4.8
215 Reviews

215 Reviews of Pacifico Mazda - Service Center

Sort by
August 15, 2024

Jay and his team weee fantastic gad me in and out of service in a matter of no time !!! More

by Moose1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Competent, Responsive and Professional Service. It was a great experience to have my car serviced at Pacifico Mazda. More

by Hirschhope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All who assisted in start to finish process
August 09, 2024

The service advisors , Joey, was very helpful. He explained what my car needed and he kept me up to date on the progress of the work being done on my car. He also was very thorough in explaining More

by fonvillea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

People r courteous and friendly place workers r courteous place is pleasant while employees do any excellent job More

by Victoria.isabella806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

I was pleasantly greeted at the door by Joey Peruto . It was an absolute pleasure working with Joey Peruto.. He ensured my car’s needed service was completed in full, and the added discount's helped with More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Joey helped me with the first 5k service on my CX5 and it was easily a 10/10 experience from start to finish. Wouldn't hesitate to come back for my next one even if it's a little ways away from where I'm loc More

by else
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Castillo (Service Technician)
May 07, 2024

Jay the service manager always provides excellent and quality customer service with a smile. Jay gets you in and out in a desent amount of time and goes above and beyond if need be to make sure his custo More

by peace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Landivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

I was able to get in and out very quickly. There is a very clean and quiet waiting area while your car is being serviced. My service advisor Joe is fantastic, kept me in the loop with the prog More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Service department is friendly, efficient and honest. Especially Jay, who goes above and beyond. They greet you right away and offer a nice waiting area. More

by rnachbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

They only care about your business when you first buy a car. Every time I go to this dealership to get service there is always something wrong. I got work done on the belt and I hear a noise when I drive. More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacques (Jay) Nicaisse
1.0
This rating includes all reviews, with more weight given to recent reviews.
2
...