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215 Reviews of Pacifico Mazda - Service Center
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December 06, 2018
Great experience! First time trying out this dealership for my Mazda needs. Carlo was extremely patient and accommodating when scheduling my service appointment within First time trying out this dealership for my Mazda needs. Carlo was extremely patient and accommodating when scheduling my service appointment within the timeframe that would work for me. Quality of work was on point. Customer service follow-up call on the following day was also a nice touch. One aspect that could use some improvement is the service waiting area. Especially when there are more than two people waiting, with how confined the space is, I can see how someone could get claustrophobic. This would only be an issue if/when it is crowded though and was not a problem during my visit. Other than that, I'd definitely recommend. More
by ZoomZoom6
Employees Worked With
Carlo Giannotti
August 22, 2018
Best Mazda Dealer Best Service and Friendly staff. Also very knowledgeable. Appointments are also on time and never a long wait. Staff will go beyond and above to provi Best Service and Friendly staff. Also very knowledgeable. Appointments are also on time and never a long wait. Staff will go beyond and above to provide excellent and satisfactory service. More
by MsJas1
Employees Worked With
Lisa
August 02, 2018
Friendly and efficient Everyone was friendly and efficient. Took my car in promptly, advised me about what needed to be done, and completed the work quickly. No undue waitin Everyone was friendly and efficient. Took my car in promptly, advised me about what needed to be done, and completed the work quickly. No undue waiting, and I was in my way. More
by Evscar
Employees Worked With
Dennis Golden
April 28, 2018
regular maintance service checkup the availability for service and the review of work completed. scott was very easy to understand. he also did a multipoint check walk around. super ck the availability for service and the review of work completed. scott was very easy to understand. he also did a multipoint check walk around. super ckean and user friendly waiting areas. shoukd upgrade bathroom and have 1 handicapp accessible with tall comode and wall grips. More
by carmazda
Employees Worked With
scott t. mcerlane
July 24, 2016
great service just a quick note to say above and beyond the call of duty that jodi delia will go for a sold customer from 2 years ago!! just a quick note to say above and beyond the call of duty that jodi delia will go for a sold customer from 2 years ago!! More
by temple
Employees Worked With
Jodi Delia
January 30, 2016
Exceptional service! I brought my Mazda3 in for an oil change and to have some recall work performed on a Saturday (without an appointment) and I was in and out. The gentl I brought my Mazda3 in for an oil change and to have some recall work performed on a Saturday (without an appointment) and I was in and out. The gentleman behind the service desk was very courteous and helpful and it was refreshing to receive such wonderful service. So refreshing that it motivated me to tell the world that when people love what they do and are good at it, the end result is perfection. I will definitely be a repeat customer. More
by SKJenkins
Employees Worked With
Cliff Johnson
January 18, 2016
Remarkable I am from out of state here visiting a friend. I had my sisters car and it was acting up my friend referred me to pacifico, I called and after being I am from out of state here visiting a friend. I had my sisters car and it was acting up my friend referred me to pacifico, I called and after being thrown all over I got lisa's voice mail after 10 minutes she called me back. She was very friendly and took the time to listen to my concerns. She scheduled me asap when I came in I was greeted by a friendly bubbly face and it was Lisa. She assured me that my sisters vehicle is in the best hands and they will get down to the issue. This was the first time I was at this dealership, and let me tell you Lisa is wonderful. She took the time to go over somethings with me , I was there for at least two hours but she made sure she came out to me to let me know that my vehicle was still in shop and that Cliff will be out to talk to me. Wow talk about customer service, all I will say walking into a bubbly kind caring concerned person made me feel very welcomed. What a team More
by Davidkerns
Employees Worked With
Cliff Johnson,Lisa Jensen
October 27, 2015
Great Service as Usual I have been a customer of this dealership for almost two years. The service staff is always courteous and provides top notch service. The staff keep I have been a customer of this dealership for almost two years. The service staff is always courteous and provides top notch service. The staff keep you informed and all my routine appoints have been quick as well. Keep up the good work. More
by idrake
Employees Worked With
Anthony from service department.,Cliff Johnson
October 25, 2015
Very good service. Clifford Johnson is very good at his job. He's easy going but very professional. The service to my car was completed very quickly. I'll be back f Clifford Johnson is very good at his job. He's easy going but very professional. The service to my car was completed very quickly. I'll be back for my state inspection next year. More
by cindi222
Employees Worked With
Cliff Johnson
October 18, 2015
winterization Didn't take very long. Good customer service .will be returning again. Thank you.cliffton was great with filling me in about my truck. Thanks Didn't take very long. Good customer service .will be returning again. Thank you.cliffton was great with filling me in about my truck. Thanks More
by foxxyb
Employees Worked With
Cliff Johnson
