Pacifico Mazda - Service Center

Excellent service department. For four years they’ve worked on my CX-5 and kept it in great shape. Personnel are attentive and keep you informed as to the process. worked on my CX-5 and kept it in great shape. Personnel are attentive and keep you informed as to the process. More

Always easy in. Waited a little longer than usual, but that is expected during covid i guess. Always pleasant people to deal with. Ill be back!!👌 that is expected during covid i guess. Always pleasant people to deal with. Ill be back!!👌 More

They are professional, courteous, timely, pleasant, and eager to please. I am picky about my car and I have been using them for over 15 years. eager to please. I am picky about my car and I have been using them for over 15 years. More

Exceptional service. Was in for routine checkup and oil change. Kyle and is staff have always gone above and beyond. They truly make you feel part of the Mazda family. change. Kyle and is staff have always gone above and beyond. They truly make you feel part of the Mazda family. More

My car needed routine maintenance. Staff were courteous and helpful. I didn’t wait much. My Mazda was ready in no time! Thanking staff for being there during this pandemic! and helpful. I didn’t wait much. My Mazda was ready in no time! Thanking staff for being there during this pandemic! More

No More I took my car into the Dealer because it would not start and then it would start. I was charged over $500 and I had to use an Emergency Day at a new I took my car into the Dealer because it would not start and then it would start. I was charged over $500 and I had to use an Emergency Day at a new job. After I picked my car up I was very happy . I drove it for one week and then I was stuck again . I had to take another Emergency day as a new employee. I cried for an hour and yes they told me to bring it in. I was told that they fixed my car with out duplicating the problem. So what was it to fix? I tried calling the General Manager and left several voice mails . I think that the Customer Service was a hot mess! More

Great atmosphere, staff and service. I have a 2011 Mazda cx7 and this is the only facility to ever work on my car and I have absolutely no complaints. Thank you guys cx7 and this is the only facility to ever work on my car and I have absolutely no complaints. Thank you guys More

Great experience! First time trying out this dealership for my Mazda needs. Carlo was extremely patient and accommodating when scheduling my service appointment within First time trying out this dealership for my Mazda needs. Carlo was extremely patient and accommodating when scheduling my service appointment within the timeframe that would work for me. Quality of work was on point. Customer service follow-up call on the following day was also a nice touch. One aspect that could use some improvement is the service waiting area. Especially when there are more than two people waiting, with how confined the space is, I can see how someone could get claustrophobic. This would only be an issue if/when it is crowded though and was not a problem during my visit. Other than that, I'd definitely recommend. More

Best Mazda Dealer Best Service and Friendly staff. Also very knowledgeable. Appointments are also on time and never a long wait. Staff will go beyond and above to provi Best Service and Friendly staff. Also very knowledgeable. Appointments are also on time and never a long wait. Staff will go beyond and above to provide excellent and satisfactory service. More

Friendly and efficient Everyone was friendly and efficient. Took my car in promptly, advised me about what needed to be done, and completed the work quickly. No undue waitin Everyone was friendly and efficient. Took my car in promptly, advised me about what needed to be done, and completed the work quickly. No undue waiting, and I was in my way. More