Back

Pacifico Mazda - Service Center

Philadelphia, PA

4.8
215 Reviews

215 Reviews of Pacifico Mazda - Service Center

Sort by
August 05, 2020

Excellent and organized service. I was able to get an appointment for the next day. Everyone was so helpful! Smooth process from start to finish! More

by Imfavfrend1
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Kyle Darcy
Aug 06, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 25, 2020

Friendly open service and fair prices. The people there make an effort and remember regular customers. I bring my car in for regular tune ups and as needed for other services More

by Amelia B
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson,Kyle Darcy
Jul 27, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 21, 2020

Very courteous people. Always responsive to questions. Timely service Never had a problem getting a service appt. bought my car there and have my service done there More

by prubincole
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Jul 22, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 02, 2020

Excellent service department. For four years they’ve worked on my CX-5 and kept it in great shape. Personnel are attentive and keep you informed as to the process. More

by JPK
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Jul 02, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 30, 2020

Always easy in. Waited a little longer than usual, but that is expected during covid i guess. Always pleasant people to deal with. Ill be back!!👌 More

by Johnnyt910
Recommend Dealer
Yes
Employees Worked With
Bella Versace,Lamont Dean,Mike Brown,Steve Cichetti,Susan Kelly
Jul 02, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 24, 2020

They are professional, courteous, timely, pleasant, and eager to please. I am picky about my car and I have been using them for over 15 years. More

by Bishy
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Jun 25, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 15, 2020

Exceptional service. Was in for routine checkup and oil change. Kyle and is staff have always gone above and beyond. They truly make you feel part of the Mazda family. More

by Rgb60
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Jun 16, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 27, 2020

My car needed routine maintenance. Staff were courteous and helpful. I didn’t wait much. My Mazda was ready in no time! Thanking staff for being there during this pandemic! More

by Cdonnian
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
May 28, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 03, 2020

No More I took my car into the Dealer because it would not start and then it would start. I was charged over $500 and I had to use an Emergency Day at a new More

by Gifted20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Darcy,Mike Tamburrino
Apr 06, 2020 -

Pacifico Mazda responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

December 14, 2019

Great atmosphere, staff and service. I have a 2011 Mazda cx7 and this is the only facility to ever work on my car and I have absolutely no complaints. Thank you guys More

by AISROBINS
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy,Tom Flynn
Dec 16, 2019 -

Pacifico Mazda responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

...
16
...