Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Pacifico Mazda - Service Center

Philadelphia, PA

4.8
217 Reviews
Call Service Center (610) 215-7747

217 Reviews of Pacifico Mazda - Service Center

Sort by
March 04, 2021

Service hasn't been good in years. I used to get in an out a little quicker and All of the service department personel were friendly and help out as much as they could. The mechanics haven't been as good More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Caputo
Report | Print
February 18, 2021

Great Service, will buy my future cars there as well/ and will refer my friends and family, I look forward with dealing with Pacifico for a long time!! More

by Valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Steven Cromartie
Report | Print
Feb 19, 2021 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 22, 2020

This dealership and their customer service is awesome. Never have any issues. They are always on point and very courteous and professional. Amanda is always great. More

by arwb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Report | Print
Dec 28, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 18, 2020

I had a bit of an emergency - my side windows went down and would not go back up - in a snow storm...I call Mazda and the took me in immediately, car was ready to go within an hour...I am very appreciative More

by bmwcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Dec 21, 2020 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

September 29, 2020

Kyle was very helpful. He went above and beyond to fix the issue with my vehicle. I appreciate him getting me back on the road quickly. I’ll be using Pacifico Mazda again in the future, and I would recomm More

by jc2506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Report | Print
Sep 29, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 23, 2020

Service done within the hourIdentified brake problem ans Service done within the hour Identified brake problem ans refitted withon 90 minutes Sorted front radar fault without charging kept me up to date More

by Mjpscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Report | Print
Sep 23, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 22, 2020

Was able to make appointment same day. Drove right in to service department and they took my car. And within a hour I was out and about. More

by Big Ant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Sep 23, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 03, 2020

On time, professional, friendly service. I was there for a scheduled maintenance and state inspection. Everything was clearly explained and the wait was reasonable. Waiting area was clean and comfortable. More

by Evscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Mike Conahan
Report | Print
Sep 08, 2020 -

Pacifico Mazda responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 25, 2020

I was very pleased with service and the information given.the amount of time that I waited for my car was shorter than I expected. More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Report | Print
Aug 25, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 24, 2020

Excellent customer care. Strongly appreciated the care and support from the advisors. Knowledgeable technicians provide a clean and efficient service. Highly recommend for Mazda and Hyundai. More

by Patrick.mullany140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Aug 25, 2020 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

1
...
14
15
16
...
22