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Pacifico Mazda - Service Center

Philadelphia, PA

4.8
210 Reviews

210 Reviews of Pacifico Mazda - Service Center

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September 03, 2020

On time, professional, friendly service. I was there for a scheduled maintenance and state inspection. Everything was clearly explained and the wait was reasonable. Waiting area was clean and comfortable. More

by Evscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Mike Conahan
Sep 08, 2020 -

Pacifico Mazda responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 25, 2020

I was very pleased with service and the information given.the amount of time that I waited for my car was shorter than I expected. More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Aug 25, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 24, 2020

Excellent customer care. Strongly appreciated the care and support from the advisors. Knowledgeable technicians provide a clean and efficient service. Highly recommend for Mazda and Hyundai. More

by Patrick.mullany140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Aug 25, 2020 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

August 11, 2020

Kyle and Jackie are great! Would recommend this place to anyone! Reasonable pricing; great service. Kind and informative staff. Couldn’t be happier. Thanks guys!!! More

by Moore.dylan.t
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Aug 12, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 07, 2020

oil change Kyle Darcy has been phenomenal. the best . He was knowledgeable, customer service oriented and very patient, I would definitely recommend this dealer More

by mlboucetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle darcy
Aug 10, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 05, 2020

Excellent and organized service. I was able to get an appointment for the next day. Everyone was so helpful! Smooth process from start to finish! More

by Imfavfrend1
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Kyle Darcy
Aug 06, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 25, 2020

Friendly open service and fair prices. The people there make an effort and remember regular customers. I bring my car in for regular tune ups and as needed for other services More

by Amelia B
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson,Kyle Darcy
Jul 27, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 21, 2020

Very courteous people. Always responsive to questions. Timely service Never had a problem getting a service appt. bought my car there and have my service done there More

by prubincole
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Jul 22, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 02, 2020

Excellent service department. For four years they’ve worked on my CX-5 and kept it in great shape. Personnel are attentive and keep you informed as to the process. More

by JPK
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Jul 02, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 30, 2020

Always easy in. Waited a little longer than usual, but that is expected during covid i guess. Always pleasant people to deal with. Ill be back!!👌 More

by Johnnyt910
Recommend Dealer
Yes
Employees Worked With
Bella Versace,Lamont Dean,Mike Brown,Steve Cichetti,Susan Kelly
Jul 02, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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