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Pacifico Mazda - Service Center

Philadelphia, PA

4.8
212 Reviews

212 Reviews of Pacifico Mazda - Service Center

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October 21, 2021

I had no trouble scheduling an appointment for PA state inspection, which went smoothly. The dealership representative was very courteous and pleasant. I waited while the car was being inspected. Comfortab More

by Jobzilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Oct 22, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 11, 2021

This Mazada dealership at the automall was AMAZING... Jay the service associate & Tony the mechanic were so AWESOME. They corrected an issue and restored my vehicle back to the way I feel in love with my SU More

by Nita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay & Tony
Sep 13, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 04, 2021

I would recommend this service center because they are friendly courteous professional and quick setrvice the wait period was just an hour this is a great service center for my 2018 mazda3 More

by Dollface157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Munoz Jr.,Jackie ,Jeff Horebe,Mike Conahan
Sep 07, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 30, 2021

When I first arrived I was greated immediately. I was offered coffee and pretzels. The service I had done was very fast and done correctly. More

by Monk272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jacque
Aug 31, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 30, 2021

Always truthful, prompt, and reliable service. Love Jackie! She's a gem. All the service guys do great work. I can always count on my safety being a priority. More

by christibj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Aug 31, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 14, 2021

Excellent service Service manager very helpful customer Excellent service Service manager very helpful customer friendly Thanks Ed More

by coyleedc
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Aug 17, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 03, 2021

My service advisor was horrible and my car was there for a week with no follow up calls and I couldn’t get no one on the phone to help me and I picked up my car today and all the work wasn’t done. More

by cjcjackson88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackie Symons
Aug 05, 2021 -

Pacifico Mazda responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

July 27, 2021

Pacifico Mazda is always professional and excellent in its service. I highly recommend it to everyone. I always have a good experience at Pacifico Mazda More

by Jlutz80120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,James Bryson,Juan Carrion
Jul 28, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 22, 2021

Needed a master cylinder and everything was handled perfectly from calling the warranty people to the rental and repair. Car was ready on the day promised. More

by BIGRAN316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacques Nicaisse
June 26, 2021

The service department is organized, efficient and priced competitively, The work is completed competently and in a reasonable amount of time. it is the best experience I have had with service at car dealer More

by superjfc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Jun 28, 2021 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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