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212 Reviews of Pacifico Mazda - Service Center
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February 24, 2022
Lease process was too long. Not on par with other virtual sales experiences. Two hours to complete in the office after submitting required documents not efficient. Not on par with other virtual sales experiences. Two hours to complete in the office after submitting required documents not efficient. More
by Xxxxxxxx
Employees Worked With
Ann Cohen,Jackie Symons
January 15, 2022
my first time servicing my car to this dealership and I'm very pleased and thankful to Jay and anyone else I come across to for the respect and their professionalism .great great quality customer service. th very pleased and thankful to Jay and anyone else I come across to for the respect and their professionalism .great great quality customer service. thank you JAY. More
by Am's
Employees Worked With
Jackie Symons,JAY. sorry don't know his full name
December 30, 2021
Ordered a part for a Mazda in June, 2021. Still waiting for the part, six months later! Emails and phone calls have not produced any results. Extremely disappointed in the lack of quality customer service for the part, six months later! Emails and phone calls have not produced any results. Extremely disappointed in the lack of quality customer service. More
by jbpettit
Employees Worked With
Jackie Symons
November 08, 2021
I am really glad I went to Pacifico Mazda for my state inspection/10k mile service. it was super easy to schedule my appointment and they reached out via text the day before to confirm that the time still inspection/10k mile service. it was super easy to schedule my appointment and they reached out via text the day before to confirm that the time still worked for my schedule. Both check in and check out were seamless - I was able to utilize the dealership's option for Lyft transportation to go home while they worked on my car and then to return for pick up, which was very convenient. They completed the services requested in a really short time (I think it was like 2 hours total) and they kept me informed via text, which I appreciate. Most of all, I really felt that the staff valued my time and did everything possible to make this a positive and stress-free experience. More
by alexgrl
Employees Worked With
Jay Nicaisse
