Pacifico Mazda - Service Center

I purchased my 2011 Mazda in 2013 from Pacifico Mazda. The service department Is excellent... I take my car in for service annually and would go no where else. Never a problem scheduling an appointment The service department Is excellent... I take my car in for service annually and would go no where else. Never a problem scheduling an appointment and the staff always keeps you informed of any issues and regularly check in with you...They give you options regarding service and do not pressure you into non-essentials. The waiting room is open and comfortable with plenty of places to.sit without feeling crammed. More

The service at pacifico Mazda has really improved over the years. This is my second vehicle with this particular Mazda dealer. I really love the new video feature where the service tech explains exactly w the years. This is my second vehicle with this particular Mazda dealer. I really love the new video feature where the service tech explains exactly what they're doing to your car. Thank you keep up the good work. More

Always accomadating in the service dept. Now with the video that shows your service you know exactly what service is provided. Pricing is good for the services im my opinion. Now with the video that shows your service you know exactly what service is provided. Pricing is good for the services im my opinion. More

Excellent service. Staff was extremely helpful and timely. Provided Lyft to take me home and offered to have lift pick me up. Thank you !!! Staff was extremely helpful and timely. Provided Lyft to take me home and offered to have lift pick me up. Thank you !!! More

Best service I've ever had at a dealership. Clean, friendly, and Jackie who runs service is an absolute pleasure to work with. Not to mention they uber you to/from your location if you can't st Clean, friendly, and Jackie who runs service is an absolute pleasure to work with. Not to mention they uber you to/from your location if you can't stay while your car is repaired. More

Jay was absolutely great to work with. Very responsive and empathetic to my service need! Very responsive and empathetic to my service need! More

RIP OFF! We are a Bodyshop who took a car there to be serviced only to be forced three times to pay to have something corrected that still has not been correc We are a Bodyshop who took a car there to be serviced only to be forced three times to pay to have something corrected that still has not been corrected. Codes would not clear after repairing. To ensure correction before release to customer, we took it to them. Replaced three items and car still not corrected. We don’t have money for you to guess what’s wrong. Your the dealer, your supposed to know what’s wrong. Bad service to extort money out of your pockets. Never had a issue prior to this. Shocked. More

They are Always professional, very detailed oriented, and the Service technicians go out of their wAy to Accommodate me. and the Service technicians go out of their wAy to Accommodate me. More

Lease process was too long. Not on par with other virtual sales experiences. Two hours to complete in the office after submitting required documents not efficient. Not on par with other virtual sales experiences. Two hours to complete in the office after submitting required documents not efficient. More

Great customer service, friendly employees! Fast service! Never had a problem. I have been taking my Mazda to Pacifico Mazda for 6 years. service! Never had a problem. I have been taking my Mazda to Pacifico Mazda for 6 years. More