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Pacifico Mazda

Philadelphia, PA

4.9
1,022 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 1,022 reviews

July 22, 2023

Totally professional organization start to finish. Very well kept waiting area, stock with refreshments and plentiful of space. More

by gyoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Everyone was very friendly to me, and made me happy to purchase a new vehicle More

by Keith Ransom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Landivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The workers who wash and details , Michael Bernick
Jul 21, 2023 -

Keith Ransom responded

I want to thank you guys for making my purchasing experience very memorable and an enjoyable one. Its been seventeen years since I bought a new vehicle,which was a Honda CRV; I didn't think there was a better car for me until I owned the Mazda tribute. That's when I decided my next vehicle will be another Mazda because like the look and longevity of the brand.

July 20, 2023

Knowledgeable, informative, fast and easy. No problems in and out short period of time. Thanks for service More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Amazing customer service. The team at Pacifico Mazda was very helpful. I love my new car! More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Landivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Excellent service. Very professional. They keep you informed through out the process. I highly recommend. More

by Morrisbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Joseph is always great and so easy to work with so is the whole Mazda service. They make getting service as enjoyable as possible and are very accommodating More

by lcramer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Great customer service. Kindness above all. Jay has been nothing but helpful in every instance that I've come to the shop. Joey is always there with a smile and hand to help More

by GratefulCX-5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Peruto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

We needed our Mazda cx-50 immediately and they were the only ones that had the model in our price range and color. All of the staff was friendly, helpful, and efficient. Not our closest Mazda dealer but by More

by pstunz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pablo Landivar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Davenport
July 17, 2023

Professional and courteous people. Great customer experience. Can improve their automated system emails but that’s a minor issue. More

by Anand V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Manson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bernick
July 17, 2023

I enjoy the professionalism and transparency of this dealership. There are no surprises and I feel like they truly put the customer first. More

by tdawsonbsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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