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Pacifico Ford - Service Center

Philadelphia, PA

4.8
1,040 Reviews

1,040 Reviews of Pacifico Ford - Service Center

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January 20, 2020

Jarrod gave us unmatchable support while showing a very high level of professionalism. He was very patient with our many questions and delivered outstanding service. Jarrod was very enthusiastic during thi More

by Hailey Walker
Recommend Dealer
Yes
Employees Worked With
demere woodson, Jarrod Harty
Jan 21, 2020 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

January 15, 2020

Part of the service department is an excellent employee he goes above and beyond the call of duty I wish I had him working beside me in the field More

by MccannMccann
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ferrill, Paul Rubin
Jan 16, 2020 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 07, 2020

The staff were very professional and efficient The dealership appears to be a well run organization and the staff seem to be customer oriented and accountable to management regarding their functio More

by andrew.muraresku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ferrill, Paul Rubin, Dave Halihan
Jan 09, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 03, 2020

Steve and team always take good care of my family vehicles. I recommend them highly! Very convenient location works well with your schedule and provides timely updates. More

by Frank.maffei
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Class
Jan 06, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 02, 2020

I have used this dealership for 20 years & I have been satisfied. Service is good. They let me know the status of my car. They're professional & courteous. More

by Karen Hunter
Recommend Dealer
Yes
Employees Worked With
Andrew Knox
Jan 02, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 02, 2020

Fast and great quality service. They took me at my appt time and my service was completed in an hour. Very friendly people and comfortable waiting area. More

by Di502
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
Jan 02, 2020 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

December 30, 2019

Great experience. This is a great dealership that cares about their customers. The waiting area was clean and comfortable. The staff was professional and polite. Even-t More

by mporter526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jan 02, 2020 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 15, 2019

Bob Rauh is Extraordinary Visited Pacifico to have vehicle inspected for long distance drive. Bob Rauh was extremely thorough and supportive. Due to his high level of skill, I More

by jreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
Dec 16, 2019 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

December 10, 2019

Excellent service today in and out for free oil change. Customer service today. Thank you for Thanksgiving week blessing! Keep up the good work.. thanks More

by ginger1004
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
Dec 10, 2019 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 19, 2019

I took my car to Pacifico Ford because my check engine light was on. Matt from service took care of me. He stayed in contact with me the whole time. As many times I went to Pacifico Ford for service, this More

by Ernie
Recommend Dealer
Yes
Employees Worked With
Matt McGuckin
Nov 21, 2019 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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