Pacifico Ford - Service Center

Made an appointment, got a text to let me know what was going on and if I had questions . Very good experience! This is why I stick with Fords going on and if I had questions . Very good experience! This is why I stick with Fords More

I made a service appointment for an oil change and new windshield wipers. The process was efficient. My Service Advisor, Robert Rauh, was excellent. I appreciate the service. windshield wipers. The process was efficient. My Service Advisor, Robert Rauh, was excellent. I appreciate the service. More

Fixed warranty issue with no problem Paul’s great to deal with in service. Good group of guys / techs would recommend other people. Good Ford Dealer with in service. Good group of guys / techs would recommend other people. Good Ford Dealer More

I want to thank Paul and Andrew for their help handling my Mustang for getting it serviced they were courteous and friendly through the whole experience and walked me through for what they did to my vehicl my Mustang for getting it serviced they were courteous and friendly through the whole experience and walked me through for what they did to my vehicle . I couldn’t be hsppier!! More

I purchased a car from Pacifico Ford and the customer service was so great!! I also made the decision to come to Pacifico Ford to get my car serviced and they are great with communication and they do exc service was so great!! I also made the decision to come to Pacifico Ford to get my car serviced and they are great with communication and they do excellent work! I highly recommend Pacifico Ford for your car needs. More

Took longer then usual but overall good work. However 2nd time I took my SUV here and came away with one less lug nut. Ugh! time I took my SUV here and came away with one less lug nut. Ugh! More

While waiting for the service completion I bumped into my salesman. I say MY salesman because he has sold me approximately five (5) cars. I went into Pacifico for a maintenance check on my 2017 Ford Escape; salesman. I say MY salesman because he has sold me approximately five (5) cars. I went into Pacifico for a maintenance check on my 2017 Ford Escape; I left with a brand new 2020 Ford Escape. I have been dealing with Pacifico/Gary Holmes for so long that he has watched my grandson grow up and graduate from college. In fact, my grandson will soon be going into Pacifico/Gary Holmes to purchase his first car very soon. The Pacifico team is a friendly, courteous, and helpful group of people. They make sure you are comfortable and want for nothing. They don't disappear after you make a purchase either. I get periodic emails checking on me/car, holiday/birthday greetings, and an occasional phone call. Being a woman and a senior citizen I have to be careful so as not to be taken advantage of; I trust Pacifico/Gary Holmes and feel comfortable and safe dealing with your dealership. So, take care of Gary Holmes because he will be the only salesman I will use. Also, Bernard Jones' (Finance Department) handling of the financials on this sale was outstanding. He knew what I wanted my car payment to be and he made it happen!!! He was kind, patient, and very informative. I almost made him an honorary grandson.  More

I brought my car from Mr. Earl and I found a WONDERFUL person, Mr. Bob, who sees that repairs are taken care of in the best way ever!! The men who greet me at various times when I need repairs (Paul and person, Mr. Bob, who sees that repairs are taken care of in the best way ever!! The men who greet me at various times when I need repairs (Paul and Andrew), are sweet and kind and take good care of me if Mr. Bob isn't around!! All keeps my car running better than ever!! 😊😊😊 More