Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Professional Service Advisor! I have been taking my vehicle to Pacific BMW for over 6 years since I moved to Los Angeles from the east coast. I am always confident the work perform I have been taking my vehicle to Pacific BMW for over 6 years since I moved to Los Angeles from the east coast. I am always confident the work performed is excellent every time I leave. I am a very satisfied and loyal customer due my knowledgeable and professional service advisor : ) More
Reliable Tech advisor is so reliable and others dept are awsome too. Great snacks in the lounge. The Restroom is always clean. My cincern are answered right aw Tech advisor is so reliable and others dept are awsome too. Great snacks in the lounge. The Restroom is always clean. My cincern are answered right away through text or call More
My X2 Buying Experience Saw the listing on Saturday night, test drove it on Sunday afternoon and purchased my X2 on Tuesday from Soran. The process was smooth and haggle-free Saw the listing on Saturday night, test drove it on Sunday afternoon and purchased my X2 on Tuesday from Soran. The process was smooth and haggle-free. Soran was responsive to my emails, calls and texts, and in person, he is personable and professional. Also, before making the purchase, Arthur (a product genius) drove the car to my house to make sure that it would clear the incline into my garage. An overall satisfying car-buying experience from a dealership that I would recommend. More
Mixed feeling I've been there 2 times, and both times there are soon enough dates with loaners, which was not the case in other BMW dealers in LA, so that's good. N I've been there 2 times, and both times there are soon enough dates with loaners, which was not the case in other BMW dealers in LA, so that's good. Now onto the mixed parts: The 1st time, was there to fix parking lamp. The rep Henry was courteous and promised to text me of any possible charges. However, the waiting for loaner car took almost an hour, and he never texted me of any charges but directly charged me. Then, the reason for the 2nd visit is that after 10 days of the parking lamp fix, the issue came up again... They didn't fix the lamp correctly so I had to come back a 2nd time. This time the rep Amie messaged me about the cost for a separate issue, and didn't charge me for the lamp fix which was good. So overall mixed feelings. More
Bought a new car with ease This is my third time leasing a car with Pacific BMW. I’m always satisfied with the service and vehicle options. I always leave happy! This is my third time leasing a car with Pacific BMW. I’m always satisfied with the service and vehicle options. I always leave happy! More
Amazing customer service I got my car serviced through the collision repair center and I couldn’t be happier. The customer service was amazing and the staff kept me informed o I got my car serviced through the collision repair center and I couldn’t be happier. The customer service was amazing and the staff kept me informed on updates with my vehicle throughout the process. I’m so glad I found this place. More
Super efficient and excellent service Serj made the process to return my car and lease my new one very easy and super efficient. This is the 2nd car I have leased from Pacific and will def Serj made the process to return my car and lease my new one very easy and super efficient. This is the 2nd car I have leased from Pacific and will definitely recommend to friends and family. More
Service Dropped off my car for service, Henry was great helpful and friendly. I got my car back in a timely matter. I picked up a loaner car which was very he Dropped off my car for service, Henry was great helpful and friendly. I got my car back in a timely matter. I picked up a loaner car which was very helpful. More
Narek is amazing As usual, I always go to Narek with all of my BMWs. He has been nothing but professional, timely, and communicative. I am always able to schedule my l As usual, I always go to Narek with all of my BMWs. He has been nothing but professional, timely, and communicative. I am always able to schedule my loaners with no problem and get my car in and out when I need to. I would never want to go to anyone else! More
Awesome Customer Service. Dropped off BMW. Received a call the next day that vehicle is fixed. Took to another Dealer for same issue and was told it was another issue. Dropped off BMW. Received a call the next day that vehicle is fixed. Took to another Dealer for same issue and was told it was another issue. We will be Pacific BMW Loyal. Manny and the mechanic did a great job. More