Pacific Auto Center - Fontana

They didn’t even have the respect to answer my email. I made an offer, then noticed a couple days later the truck was no longer listed. They could have at least replied. I made an offer, then noticed a couple days later the truck was no longer listed. They could have at least replied. More

Emailed this company seven times in regards to their H1 Hummer with zero response?? Maybe they're way too busy for my business Hummer with zero response?? Maybe they're way too busy for my business More

Our experience was very positive. Henry did a great job of finding us the truck that we wanted and was very knowledgeable about all of the inventory. Gabriel assisted us with a very s Henry did a great job of finding us the truck that we wanted and was very knowledgeable about all of the inventory. Gabriel assisted us with a very smooth transaction from start to finish. We recommend Pacific Auto Center to anyone looking for a truck. More

Was looking to trade in a car towards a truck purchase. They asked for pictures and info, which I sent. They asked how much I wanted for my trade in and ....nothing, no reply. Found what I wanted elsewher They asked for pictures and info, which I sent. They asked how much I wanted for my trade in and ....nothing, no reply. Found what I wanted elsewhere! More

Went in to the Fontana location yesterday ready to purchase a Silverado 3500HD for $65K. Sat with finance, paperwork was all done and they bring us the paperwork to sign. It had a ton of dealer add on purchase a Silverado 3500HD for $65K. Sat with finance, paperwork was all done and they bring us the paperwork to sign. It had a ton of dealer add ons. Why are we hearing about this at signing? We told them to remove the add ons (we were paying their original asking price). They refused to remove them. We got up and walked away. They chased us to the parking lot and offered the crazy expensive add ons discounted at $2500 then $1000. It was a matter of principal at that point. More

Great customer service all around, right when we arrived my family and I were treated great. my family and I were treated great. More

They ran our credit 15 times which is called rocketing to try to find a loan and reduce my overall credit rating because of all the hard inquiries it was a horrible experience. But they had the truck that I try to find a loan and reduce my overall credit rating because of all the hard inquiries it was a horrible experience. But they had the truck that I was looking for but was unable to purchase could I get a loan because of the reduction in my credit score because of the amount of times they read my and my wife’s credit. More

There is a lot of cars and trucks and sales people. I schedule to look at a car and got there and test drove it. The radiator hose was leaking and the windshield wiper was in the floor of passenger sea I schedule to look at a car and got there and test drove it. The radiator hose was leaking and the windshield wiper was in the floor of passenger seat. They tried to talk me into another car instead of just fixing this one and told me they would call me when it was fixed and never did. More

Very happy with the customer service we received from our salesman Armand he was so helpful with the truck my daughter got and has helped with some follow up fixes, I would recommend him if you are in the ma salesman Armand he was so helpful with the truck my daughter got and has helped with some follow up fixes, I would recommend him if you are in the market for a vehicle! More

They 3 people first ArminNext a Lis. Then final They 3 people first Armin Next a Lis. Then final manager closing papers. All 3 rushed me out first two didn't even care what i looked like. They 3 people first Armin Next a Lis. Then final manager closing papers. All 3 rushed me out first two didn't even care what i looked like. Who i was. Almost left. But the sales associate Juan was very respectful answered my questions. Recomend Him Juan only. Others should find another line of work. Were ever cold people get work More