P & W BMW
Pittsburgh, PA
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Excellent services and information ; timely completion of work and great loaner vehicle process Staff pleasant and kept me informed ever step of the way so as to avoid any surprises work and great loaner vehicle process Staff pleasant and kept me informed ever step of the way so as to avoid any surprises More
Very one was helpful Devin was a great person to work with. This is our 2nd car from him in just a few months. Very nice person to work with. Devin was a great person to work with. This is our 2nd car from him in just a few months. Very nice person to work with. More
Collision team sent revised estimate in wrong form to insurance company which delayed repair by 3 days which cost more in rental car. I had to call insurance company to determine reason for delay. Coll insurance company which delayed repair by 3 days which cost more in rental car. I had to call insurance company to determine reason for delay. Collision team seemed unaware of proper way to submit revised estimate to insurance company. More
Kerri was a pleasure to work with. The service was fast and accommodating and I was notified the moment my inspection was completed. I appreciated the professionalism and promptness. and accommodating and I was notified the moment my inspection was completed. I appreciated the professionalism and promptness. More
Stellar service from Devin and Mr. Brown to get me into the car I wanted, very friendly atmosphere, all paperwork ready to go. Great experience. the car I wanted, very friendly atmosphere, all paperwork ready to go. Great experience. More
Very professional and courteous. The entire staff was very attentive and respectful. The dealership as a whole pleasure to work with. Also cleanliness is and comfort is appreciable. very attentive and respectful. The dealership as a whole pleasure to work with. Also cleanliness is and comfort is appreciable. More
Very responsive, professional, and considerate - especially Alita! I had my car towed in and they made sure to fix it same day so I could make my way back to NJ safely. especially Alita! I had my car towed in and they made sure to fix it same day so I could make my way back to NJ safely. More
I like that you can schedule service online. People are courteous. I’ve never had an issue with the quality of the maintenance work. They do however fail in some things: they are supposed to wash, vacuum, courteous. I’ve never had an issue with the quality of the maintenance work. They do however fail in some things: they are supposed to wash, vacuum, and put tire shine. They never put the tire shine. They park the car on a dirty place and therefore the tires are dirty when you pick it up, and they never adjust the tire pressure properly. More
Courtesy, organized, and an overall positive experience. They got me in and out quick. No issues when scheduling the appointment. I’d go back. A pleasant experience. They got me in and out quick. No issues when scheduling the appointment. I’d go back. A pleasant experience. More
Chris was very helpfulI have two high level positions Chris was very helpful I have two high level positions and have limited time to shop for cars. He responded to my emails and questions very promptly Chris was very helpful I have two high level positions and have limited time to shop for cars. He responded to my emails and questions very promptly and was able to find me what I was looking for More