P & W BMW
Pittsburgh, PA
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Always great service. Team goes out of their way to help you. They were especially efficient during the service process while under extremely stressful conditions as a result of the pandemic. you. They were especially efficient during the service process while under extremely stressful conditions as a result of the pandemic. More
Very communicative. Kept me aprised of the repairs and maintenace required and the cost associated with that. Car we ready when they said it would be. My car was sanitized in front of me before I left. maintenace required and the cost associated with that. Car we ready when they said it would be. My car was sanitized in front of me before I left. More
Very good service experience and they offered a lower when my car could not be completed on the same day. Many thanks to Kerri for managing this in the middle of the COVID crisis. when my car could not be completed on the same day. Many thanks to Kerri for managing this in the middle of the COVID crisis. More
I took my car in for a service/diagnostic eval. Dave, the service advisor, was very helpful throughout the visit. He kept me up to date throughout the process. I didn’t need to call and inquire about the sta service advisor, was very helpful throughout the visit. He kept me up to date throughout the process. I didn’t need to call and inquire about the status. He also updated me when the car was ready for pickup. I enjoyed working with him and would recommend it to other customers. The only one thing is that my car wasn’t washed when I picked it up. Maybe P&W don’t offer car washing? More
Routine winter/summer tire swapThis is only BMW dealer Routine winter/summer tire swap This is only BMW dealer that I know if that offers the winter/summer tire storage Kerri very nice to deal with Routine winter/summer tire swap This is only BMW dealer that I know if that offers the winter/summer tire storage Kerri very nice to deal with Manager Julian Dave is great asset to the dealership More
Excellent service , service group is extremely nice! Dave handled my service call very professional and took of as of my requests in a timely manner. I highly recommend P and W for sales and service. handled my service call very professional and took of as of my requests in a timely manner. I highly recommend P and W for sales and service. More
Victor was pleasant, knowledgeable and efficient. He followed up with me once the service started & gave me updates along the way.. Very pleased with my experience @ P & W followed up with me once the service started & gave me updates along the way.. Very pleased with my experience @ P & W More
Karen was very helpful and informative. She was very friendly. She explained the situation and made me feel very much at ease at what needed done. friendly. She explained the situation and made me feel very much at ease at what needed done. More
Service and annual inspection P & W is provided with attentive and professional personnel to my liking, and I always prefer having my cars serviced at the dealer where I made my pu P & W is provided with attentive and professional personnel to my liking, and I always prefer having my cars serviced at the dealer where I made my purchase. More