P & W BMW

Great experience Ryan was a big help I would recommend P&W to as many people I know Ryan was very helpful and courteous. Service was spot on on all of my problems and the service excellen I would recommend P&W to as many people I know Ryan was very helpful and courteous. Service was spot on on all of my problems and the service excellent. More

Miles higher than on line-tires half plus used Certified vehicle should be in top shape. Tires half used-dent in right rear, need to return to store for repairs. Miles 1,000 plus more than listed o Certified vehicle should be in top shape. Tires half used-dent in right rear, need to return to store for repairs. Miles 1,000 plus more than listed online. Only one Key available with vehicle and still waiting for second Key. I’m beginning to think the vehicle was used by a great number of people that didn’t care how they used the vehicle. More

Excellent experience. Because at P&W you always find firm commitment, thorough knowledge, and kindness. I have visited this dealer for more than 20 years and always found t Because at P&W you always find firm commitment, thorough knowledge, and kindness. I have visited this dealer for more than 20 years and always found the same disposition. More

Service and state tests The car was serviced to what needed to be done. Courteous agent. Who explained what had to be done. And the car was delivered clean and on the cold d The car was serviced to what needed to be done. Courteous agent. Who explained what had to be done. And the car was delivered clean and on the cold day appreciated it was heated up as I went to pick it up. More

Bmw 328xi waited in sitting area about 15 min.Then met service person Rich McCoy.He was very nice.After the service done he called me to pick up the car. waited in sitting area about 15 min.Then met service person Rich McCoy.He was very nice.After the service done he called me to pick up the car. More

Good, could be better I've always been happy with p and w bmw. The only thing I wish they would improve on is the ease of getting in touch with a service advisor. I had t I've always been happy with p and w bmw. The only thing I wish they would improve on is the ease of getting in touch with a service advisor. I had to call several times to talk to an advisor, frustrating More

Outstanding experience buying Certified Pre-Owned Vehicle This is my first BMW. I live about 2 hours away from P&W BMW, but my local dealership did not have a certified pre-owned with the features I wanted. This is my first BMW. I live about 2 hours away from P&W BMW, but my local dealership did not have a certified pre-owned with the features I wanted. I found this car online on CARFAX and contacted the P&W BMW through the email link. Received a response within a few hours and conducted all the discussions and negotiations effortlessly by telephone. The sales representative was a real gentleman, very knowledgeable and personable, gave me his personal mobile phone number, and was readily available for all questions and issues. They accommodated this "remote" purchase smoothly, providing all the information I needed by email or text (including photographs and a test drive by my relative who lives nearby). Their sales manager negotiated a fair price with us. They offered me my choice of traveling to Pittsburgh to pick up the car at my convenience or delivering it to me - in the end, they delivered the car to my front door in perfect "as advertised" condition with all the paperwork. They were also immediately available post-purchase to help me through some minor paperwork issues through BMW. This could not have been a better, smoother purchase experience! More

The service department is understaffed or don’t care This is my Third BMW. Unfortunately this one consumes more oil than the Exxon Valdez. I have attempted to get the situation corrected with no luck. This is my Third BMW. Unfortunately this one consumes more oil than the Exxon Valdez. I have attempted to get the situation corrected with no luck. The service department seems overwhelmed. I always have to initiate contact. I have left messages often and never get a return call. It seems my car spent more time at the dealer than in my garage. I guess it is time to try a new dealership or Brand. More

Very pleased Everyone is very nice, proactive, helpful, and gets the job done in a timely manner. One of the workers even made me tea while I waited. How Luxuriou Everyone is very nice, proactive, helpful, and gets the job done in a timely manner. One of the workers even made me tea while I waited. How Luxurious is That . I love bmw :) More

Excellent I am always treated very well by everyone at P & W in the Service and Parts Departments. I would recommend them for any service needs. I am always treated very well by everyone at P & W in the Service and Parts Departments. I would recommend them for any service needs. More