P & W BMW

P&W Great People & Great Service! The folks at P&W always go above and beyond in sales and service. I have been buying there and serving my BMWS there for 10 years. Always a pleasure t The folks at P&W always go above and beyond in sales and service. I have been buying there and serving my BMWS there for 10 years. Always a pleasure to go there. More

Wish I could say better! I started my search at Bobby Rahal for my 535i, and the sales rep there was amazing! He was extremely knowledgeable about BMW's, and highly profession I started my search at Bobby Rahal for my 535i, and the sales rep there was amazing! He was extremely knowledgeable about BMW's, and highly professional in his appearance and demeanor. Start contrast from the P&W test drive where I learned nothing from the kid in khakis and a polo. But, as it turns out, P&W got the sale, as they chanced to have the color combination I wanted at the time. After my purchase, I never heard from my sales rep again, asking how I liked my car, which I consider poor salesmanship. My work colleague who referred me to P&W was promised a referral gift basket, which never came, that was a very big mistake, as she never referred another individual to P&W again, and many in her social circle drive BMW's. Turns out my CPO car, came with a leak in the AC, and for 4 days I have left message after message for managers and representatives alike, and not one phone call back regarding the warranty....so frustrating! On the positive side, the finance manager was very personable and professional when I made my purchase; and got me in and out quickly. More

Always a pleasure P and W BMW is a class act. I have always been treated well by all staff. They are friendly, helpful, accommodating, and patient. Repairs and servi P and W BMW is a class act. I have always been treated well by all staff. They are friendly, helpful, accommodating, and patient. Repairs and service are completed accurately and timely. I am happy with my 2014 BMW but when I’m ready to buy new, you’ll find me at P and W. More

Lance was genuine and inspection was in good time Quick and efficient service. Was met with friendly greeting. Felt comfortable through process and was always asked what else you could do for me. Appr Quick and efficient service. Was met with friendly greeting. Felt comfortable through process and was always asked what else you could do for me. Appreciate it More

Friendly, Courteous and Honest Aaron and Donnie were top notch pros. Repair took longer than anticipated but loaner made it irrelevant. P&W are the right letters in the alphabet fo Aaron and Donnie were top notch pros. Repair took longer than anticipated but loaner made it irrelevant. P&W are the right letters in the alphabet for BMW in Pittsburgh. More

Great Experience My Service rep. Alicia and Porter Mr Bill are amazing!! Alicia was very personable and had coloring books for my son to use while waiting. Bill is My Service rep. Alicia and Porter Mr Bill are amazing!! Alicia was very personable and had coloring books for my son to use while waiting. Bill is as a Jazz buff and gave us some good places to check out live Jazz. Always a pleasurable experience!! Thank You More

Excellent service department They kept me informed daily as to the progress of my service so I was never wondering about the status of my car. Great team. They kept me informed daily as to the progress of my service so I was never wondering about the status of my car. Great team. More

Great I have always had a good experience every time I have had services done, except one time and that was handled right away. I was satisfied with that. I have always had a good experience every time I have had services done, except one time and that was handled right away. I was satisfied with that. More

Great service as usual I always have a great experience but this one proved to be the best yet. I had a state inspection and one of the things that was noted was that it wo I always have a great experience but this one proved to be the best yet. I had a state inspection and one of the things that was noted was that it wouldn’t be too long before I needed new brakes. Since I also needed new tires I just asked my service advisor to do it all, but when the mechanic started looking at the brakes he realized that they had a little more use left in them than initially thought. So my service advisor called to tell me that I had more time than expected and he just wanted to give me the opportunity to wait on the brakes. Which I did. It was good to see honesty and integrity take presidents over revenue. More

Excellent all the way around Amazing staff. Excellent communication. Superb service. Highly recommend P&W BMW to get the best vehicle on the road!! I’ve never experienced such gre Amazing staff. Excellent communication. Superb service. Highly recommend P&W BMW to get the best vehicle on the road!! I’ve never experienced such great service all the way around compared to any other dealership. I’m now a BMW owner for life and P&W BMW will always be my first choice!! More