Ozark Chevrolet

Incompetent sales team rude and aggressive behavior from the general manager their business practice is shady at best If you’re in the right and they are in the wrong expect them to personally attack you ve the general manager their business practice is shady at best If you’re in the right and they are in the wrong expect them to personally attack you verbally More

The worst. I will never come back and do any business with the place. From the service department not fixing stuff to the the GM not standing behind cars they sell. with the place. From the service department not fixing stuff to the the GM not standing behind cars they sell. More

Had a scheduled oil change on September 5 th at 11:30 am. Didn’t leave till 1:30, this is absolutely ridiculous. I purchased our Tahoe from them this was our second time doing our oil change here — free per Didn’t leave till 1:30, this is absolutely ridiculous. I purchased our Tahoe from them this was our second time doing our oil change here — free per the purchase agreement. They rotated our times without balancing them. I would not recommend this place nor do I ever plan on going back. I have other friends that work at dealerships that are mire friendly and get your service done & your out the door. This place needs a reality check- people have other things to do besides wait on their sorry butts to get things done. More

Richard was outstanding to work with! Because of his attention to our needs and excellent customer service, my husband and I drove away in an Equinox we love! Thank you so much! attention to our needs and excellent customer service, my husband and I drove away in an Equinox we love! Thank you so much! More

recently bought a new 2020 z71 trailboss midnight edition. very very sweet truck and for the price, i had to have it. i looked high and low for trucks and when i came across this one i was stoked! It edition. very very sweet truck and for the price, i had to have it. i looked high and low for trucks and when i came across this one i was stoked! It helped to have an amazing salesman to work with through this this process! he didnt try to upsell me on anything when i told him what i was looking for and he shot me straight with all my questions. I thank him so much and i dont intend on sending people his way specifically if they are looking for a chevy, i know he will treat them right and get them in the car they want and looking for and not upsell them on something they dont need like other salesmen can be know to do. thank you very much Wade and God bless! More

I just recently bought a 2013 GMC Terrain from here and the service was great! Despite the restrictions in place due to COVID 19, the experience was wonderful. I was able to take the vehicle out for an ext the service was great! Despite the restrictions in place due to COVID 19, the experience was wonderful. I was able to take the vehicle out for an extended test drive and really got a good feel for the car. John Tinsley was always available to answer any questions and kept an open line of communication. Even though there were a few hiccups in the buying process, I thoroughly enjoyed my experience! More

Bought 2 new cars from this dealer. I was overcharged by a very large amount for repairs that other dealerships would have done for less. I recently bought new vehicle at mayse. Better deals there than oza a very large amount for repairs that other dealerships would have done for less. I recently bought new vehicle at mayse. Better deals there than ozark chevy. More

Every time I call there they can't get me in ,just called today said they where a week out ,was a lot better when it was Dennis hanks today said they where a week out ,was a lot better when it was Dennis hanks More

Buyers Beware!!! I AM SHOCKED!!! Beware purchasing ANY vehicle from Ozark Chevrolet. We went to Ozark Chevrolet to purchase a vehicle and found a 2015 Kia Soul. We t I AM SHOCKED!!! Beware purchasing ANY vehicle from Ozark Chevrolet. We went to Ozark Chevrolet to purchase a vehicle and found a 2015 Kia Soul. We took it to our mechanic before purchasing the vehicle, and they found issues with the tie rods stating it would not pass a state inspection. We decided to purchase the Kia after our mechanic found issues with the tie rods and NOT purchase the extended warranty as they wanted over $3,000 for a warranty that was only good for 48,000 miles. We decided we would pay the $150 to get the tie rods fixed. Since it was a 2015 we figured that should be the only problem. The day after purchasing the vehicle, we decided to take it to the KIA Dealership for a THIRD opinion. They found safety issues with the ball joints, telling us this issue would not pass a State Inspection. After the KIA Dealership found issues, we went back to Ozark Chevrolet and again asked them to fix the safety issues. The man we talk to would not fix the problem stating his mechanics found nothing wrong with either of those issues. He also stated Ozark Chevrolet backed their mechanics 100%, however, when we asked for a statement in writing that their mechanics found nothing wrong with the tie rods or the ball joints, he repeated over and over again that we had a state inspection stating there was nothing wrong with this vehicle. Well...they had NOT given us any inspection slip because no state inspection is required on this 2015 vehicle. He then told us they would rather take the vehicle back and sell it to someone else, so…RED FLAGS EVERYWHERE, we returned the vehicle. Upon returning the vehicle, the young man we were dealing with did not want to sign the finance contract stating that the transaction was cancelled and the car had been returned. Some other man signed the paperwork. Still we could not get anyone to acknowledge that the car had been returned. Hmmmm...we had two reputable mechanic shops telling us there are safety issues with this vehicle...Ozark Chevrolet claiming there is nothing wrong, but refusing to back that up in writing…Telling us they would rather take the vehicle back and sell it to someone else, and this AFTER the contracts had been signed…REALLY? WHAT HONEST DEALERSHIP DOES THAT!!!!! Well, I no longer trust Ozark Chevrolet and plan on posting this complaint on every review site I can warning people about the discrepancies of Ozark Chevrolet’s mechanics and Ozark Chevrolet’s practices. If you decide to purchase a vehicle there anyway, make sure you get your mechanic to check it out first. Just know that if you decide NOT to purchase an extended warranty, which will cost you 1,000’s of dollars, you may NOT get a safe vehicle. More

GREAT BUYING EXPERIENCE REALLY EASY TO WORK WITH, RANDALL OWENS WAS PROFESSIONAL, COURTEOUS AND FRIENDLY. A REAL KNOWLEDGEABLE CAR GUY! THE WHOLE TEAM WAS ON THE BALL AND HEL REALLY EASY TO WORK WITH, RANDALL OWENS WAS PROFESSIONAL, COURTEOUS AND FRIENDLY. A REAL KNOWLEDGEABLE CAR GUY! THE WHOLE TEAM WAS ON THE BALL AND HELPED US GET A NEW CHEVY TRUCK IN THE RIGHT COLOR AND ALL THE RIGHT OPTIONS. NO HIGH PRESSURE, JUST PROFESSIONAL. THIS IS THE PLACE ID GO TO BUY ANOTHER NEW OR USED CAR. More