Oxmoor Toyota

The salesman who assisted me, Rasheen, was very unhelpful. As someone desiring to purchase a new/gently used car costing around 10-14,000, I wanted to see my options. Instead of taking time to wo unhelpful. As someone desiring to purchase a new/gently used car costing around 10-14,000, I wanted to see my options. Instead of taking time to work with me, this salesman was pushy and reluctant to let me test drive more than one vehicle. Further, after I went inside to speak with a different salesman, his superior Tom Jesuskaitus was very rude and condescending. I will not return to Oxmoor even to purchase oil. More

I had been looking for a Toyota FJ Cruiser for months. During that time I checked every dealership within a 250 mile radius several times. I have been in contact with dealerships in Kentucky, Tennesse an During that time I checked every dealership within a 250 mile radius several times. I have been in contact with dealerships in Kentucky, Tennesse and North Carolina. Finally I reached Chris Simpson at Oxmoor Toyota because they had an FJ in stock that was exactly what I was looking for. Unfortunately that one was sold but within a week Chris and the team at Oxmoor had located another one and had it on the lot waiting for me. My famly and I drove up late on a Saturday afternoon, picked up the vehicle and were on our way very quickly. Between Chris and Brandon Beverly everything ran beautifully during the sales process. I would rather take a beating then purchase a vehicle but Chris made sure all of our questions were answered and everything was taken care of. We definitely drove off of the lot feeling great about our purchase. I would absolutely recommend Chris Simpson and Oxmoor Toyota to anyone in the market for a vehicle. More

Chris Simpson was extremely informed, enthusiastic and willing to help. His genuine personality and attitude made it so very easy to trust him. He took his time helping me so that I didn't feel rushed. Co willing to help. His genuine personality and attitude made it so very easy to trust him. He took his time helping me so that I didn't feel rushed. Consequently, this is the first time I have ever bought a car and NOT felt buyer's remorse the next day. I will never buy a car from anyone but Chris again. Brandon Beverly was also wonderful to work with. His knowledge was evident, but more importantly, he was very patient. He answered all of my questions very thoroughly and he made sure I understood details before moving on to the next topic. Both employees are truly an asset to Oxmoor Toyota. More

Very pleased with efficiency of internet manager. I applied for credit online, let sales person know what I was interested in and it really saved me a great deal of time. The facility is awesome, my 1 applied for credit online, let sales person know what I was interested in and it really saved me a great deal of time. The facility is awesome, my 10year old daughter loved the game room. Everyone was very nice and willing to answer questions. Overall great experience!!!!!!!!!!! More

I'm not sure how to explain how remarkable this dealership is...Everything about it is just amazing :) My experience was fast, fun and friendly. Charles Hanson the GM is absolutely the nicest and m dealership is...Everything about it is just amazing :) My experience was fast, fun and friendly. Charles Hanson the GM is absolutely the nicest and most professional person that I have ever encountered in the car business and his boss is a life saver because between the two of them, they did the impossible but getting me a car under difficult circumstances. The actually facility is unlike any car dealer I have ever been to. Very classy and fast service seems to be consistent. The building and the lounge are first class. They have a very solid business over there. I have nothing but good things to say. They set me up and I am grateful for that alone. I am so happy and I would never go anywhere else but there for my Toyota needs...I'm sure there are more good things to say, but right now I'm not sure what else to remark on. If you want a fun and professional car buying experience, go there, they will take super care of you!!! More

Customer service was not that bad. They answered most of our questions and allowed us to test out their products. Quality work was ok because they told us that we can get a referral check for our friends, h our questions and allowed us to test out their products. Quality work was ok because they told us that we can get a referral check for our friends, however, it has been almost 3 months and they did not send it until we called them. And now it has be over a week since we called and our friends have still not received the check. Friendliness was great at this dearlership because they tried to offer us many things such as food and water. They gave us space when we needed it and most of the time they were all smiles. Overall, the experience was good. It had its ups and downs to it. More

Mat Lohuis is the BEST care salesperson I have ever done business with. He is honest, pleasant, hard-working, and considerate of other people's time. This has been a turn-around for me in regard to this kin business with. He is honest, pleasant, hard-working, and considerate of other people's time. This has been a turn-around for me in regard to this kind of transaction. I have purchased eleven (11) vehicles in my lifetime. I have come to believe that car salespeople are less than truthful and difficult to work with. Well, Mat Lohuis changed my belief system! If you are in need of a vehicle, I highly recommend you seek out Mat Lohuis as Oxmoor Toyota in Louisville, Kentucky. You will have a wonderful transaction experience! I love my car -- a red 2010 Toyota Camry. It was a smart decision for me and I am very happy that Mat Lohuis was the person responsible to help me with the transaction. More

James Himel did an excellent job making sure I had a good experience with Oxmoor Toyota. He was always friendly and worked hard to help find the right car for me. I found all the sales staff and the ladies experience with Oxmoor Toyota. He was always friendly and worked hard to help find the right car for me. I found all the sales staff and the ladies at the receptionist desk to be very friendly and welcoming each time I visited. I would definitely recommend my friends call James when they are looking for a new car. Job well done! More