Oxmoor Mazda

This dealership took me for well over 10 grand. I traded a new vehicle in for a used due to financial problems. They knew this and knew how upset I was with my situation. I was crying and getting sick. I a new vehicle in for a used due to financial problems. They knew this and knew how upset I was with my situation. I was crying and getting sick. I guess I had desperate wrote on my forehead. Apparently I bought a vehicle that had been appraised for 6500 for 16,000. Yeah its that bad. They would not let me see my trade in value until I had signed the papers. They say the difference in money went to insurance, their profit, and fees and that I actually paid 11,000 for the car. There is a lot of my money missing and not one person their can tell me what happened. I am a 54 year old woman. I know I should have paid better attention but I was so upset when I traded my car in. I had 2 days to come up with my house payment or be homeless (I am in middle of divorce). Regardless of anything, the salesmen should have never did this to me. What makes me so mad is they know what they did and refuse to make it right. More

There is a recall on the 2008 Mazda CX-7 due to smoking exhaust issue with turbo boost. My car has been "serviced" four times now to no avail. Kevin (Oxmoor's ridiculous service writer) insists there is ab exhaust issue with turbo boost. My car has been "serviced" four times now to no avail. Kevin (Oxmoor's ridiculous service writer) insists there is absolutely nothing wrong. Hmmm, well if that is the case why is it still SMOKING??? If you buy a car from these sheisters you will be very sorry. After they get your money, they are unwilling to be responsible for anything including RECALL situations. Very scary! More

The customer services was outstanding with this dealership. I was browsing online for a vehicle, I submitted to 4 different dealerships about inquiries for a specific auto they had on each other dealership. I was browsing online for a vehicle, I submitted to 4 different dealerships about inquiries for a specific auto they had on each others lots. The next morning This dealership was the first to call me and eager for my business, they scheduled an appointment with me that suited around my work scheduled and asked me about the car I was interested in. Upon arriving at the dealership I was greeted right away and was asked what vehicle I had in mind, they then took me inside filled out some personal information sheets and directed me to the vehicle I was intended to purchase. The gentleman was very knowledgeable about the vehicle and answered everything promptly and with ease. During the test drive he asked me questions on how I felt with the vehicle and such, I felt the dealer was very professional with this. After the test drive, we then filled out the rest of the paperwork to seal the deal on the vehicle, after about 20-30 minutes everything was set and I was reviewing my contract on the vehicle I wanted. I choose this dealership because I felt they were eager to have my business, they were the first to call me and ask me if I would be interested to checking the vehicle out and consider maybe a purchase. They did not push anything as I had many options to back out of it if I wanted to. I felt they were very professional, answered all my questions and set everything up for me to eagerly get me out of there happy and with a new car. They also gave me a fair price for my old vehicle I traded in to them, considering the issues and problems the vehicle had on it they were very fair on the offer for the vehicle. I appreciated the hard work this dealership did for me and able to assist me with anything I needed or had questions about. I would highly recommend this dealership by far, they were more professional than the first dealership I dealt with 7 years ago. Thank you guys once again and I'm very happy about the purchase I made. More

Follow up has been terrible. So many items they didn't follow up on and could not even get a phone call back. I even sent the General Manager a nice email with concerns and didn't even hear back from him follow up on and could not even get a phone call back. I even sent the General Manager a nice email with concerns and didn't even hear back from him. Would not recommend and won't be back myself. More

I was interested in purchasing a quality used vechile for my wife. I had purchased a truck from Mr. Foster about 2 yrs ago and got a great deal so I knew if I wanted another quality car Oxmoor Mazda was the my wife. I had purchased a truck from Mr. Foster about 2 yrs ago and got a great deal so I knew if I wanted another quality car Oxmoor Mazda was the place to go and Charles was the man to see. As before I got a great deal at a good price! More

We went back to Mazda when looking for a new vehicle because of the reliability and quality of workmanhip that we had experienced with Oxmoor Mazda with our other vehicle, which is a Mazda. JR was easy because of the reliability and quality of workmanhip that we had experienced with Oxmoor Mazda with our other vehicle, which is a Mazda. JR was easy to work with and gave us various options without the high pressure sales. I would recommend Oxmoor for new sales and maintenance and repair. More

This was our first car buying experience and overall the process went well. The first day was a little rough. We found a car we liked, but felt pressured and needed a night to sleep on things. Overnight we process went well. The first day was a little rough. We found a car we liked, but felt pressured and needed a night to sleep on things. Overnight we found a similar car that we liked better and the next day went back in and met with a different sales person. Buzzy was kind to us and didn't pressure us at all. We had all of our questions answered as needed and overall the process went much smoother. We are happy with the end results (other than the fact that the 2nd key didn't work and a couple other snafus)however, its not too much to complain about. More

Horrible service. They forgot to order our part after taking 2 hours just to tell us they needed to order the part! I had to call in, only to find out after another 2 weeks that nothing had been done. So taking 2 hours just to tell us they needed to order the part! I had to call in, only to find out after another 2 weeks that nothing had been done. So frustrating. More

I have purchased several cars in the past but have never had an experience like the one I had at this dealership. Eric and the crew at oxmoor Mazda went above and beyond their duties as car salesmen to get had an experience like the one I had at this dealership. Eric and the crew at oxmoor Mazda went above and beyond their duties as car salesmen to get me in a wonderful vehicle. I have nothing negative to say about my experience there. I would not only recommend this dealership to a friend but I plan to go back there when I am car shopping again. I rate this dealership a 10 out of 10 because not only was Eric Hall a friendly respectful salesman but he was completely honest about everything from the very beginning and I even learned a few things about cars and how bank financing works. Thanks again to the guys at Mazda.. U have gained a costumer for life!!! More

I got the car I wanted and more, for the price that I wanted. I felt so comfortable with the process ! My whole life I was raised to be careful with car dealers and I must say for the first in my life b wanted. I felt so comfortable with the process ! My whole life I was raised to be careful with car dealers and I must say for the first in my life buying a car from a dealer; they were awesome! They were so honest and down to earth. I don't know about the lady who posted below me but I had a wonderful experience. She must of had that real loud obnoxious salesmen that always had to make a scene in the showroom (don't remember his name) I will be back to Oxmoor Mazda to see Buzzy Dolt and Brad. Couldn't ask for a better honest group of people to help with the struggles of buying a car. GO TO MAZDA at OXMOOR to see BUZZY DOLT !!! GOOD HONEST MAN !!! I put my name on it, Logan Forrest More