Oxmoor Mazda

This review is for oxmoor Mazda. DO NOT GO HERE! They offered me a guaranteed amount for a trade (after spending 15 min explaining every detail of the car over the phone) and $1000 toward a new car "if I offered me a guaranteed amount for a trade (after spending 15 min explaining every detail of the car over the phone) and $1000 toward a new car "if I came in that day". So I went in and asked for Katie who was super sweet, but seemed very out of place. They did the appraisal on my car as I test drove the 2014 cx5. I fell IN LOVE. They offered me $2000 less than they "guaranteed" over the phone and the manager Avery came out and rudely took over Katie's position to tell me "you can forget about the $1000 toward a new car because we don't have that to give you". Then he belittled her by telling me the offer he was making me wouldn't allow her to even get paid. He had a bad attitude. I told him I wouldn't accept his offer even if it was less than what I expected to pay because they lied to get me in the door. I drove to Neil Huffman Mazda and got an awesome deal from Tracie instead. Had they been honest they would've had a $33,000 car sold. More

Avery told me that I could not take advantage of the $1000 cash back or the 0% financing that mazda was offering. I brought it up and he seemed clueless, and without seeing if I qualified, told me $1000 cash back or the 0% financing that mazda was offering. I brought it up and he seemed clueless, and without seeing if I qualified, told me most people qualify for around 3.5% interest. He did not want to drop the price below msrp and told me I should look into a used car if I wanted to pay invoice. Incredibly rude for a sales manager, and didn't seem interested in my business when I was there. I did receive about 5 calls a day from oxmoor, including one where Avery sounded threatening, telling me to call him asap. They had asked me if my phone number was a mobile number, which apparently gave them the green light to text me. I went elsewhere and got a much better deal. More

Avery and Chris were very friendly, knowledgeable, and patient. It was getting near closing time, yet they didn't rush us or push us into purchasing the vehicle. This is my second Mazda; I love the CX-9! patient. It was getting near closing time, yet they didn't rush us or push us into purchasing the vehicle. This is my second Mazda; I love the CX-9! I highly recommend Oxmoor Mazda World. More

Chris and Monty made the experience worth the 5 hours I was there. Both stayed to the end helping me be happy with my decision. was there. Both stayed to the end helping me be happy with my decision. More

Almir walked with us step by step thru the buying process. He provided great customer service above and beyond. He helped steer us (no pun intended..well perhaps one) to buy a certified used Mazda wh process. He provided great customer service above and beyond. He helped steer us (no pun intended..well perhaps one) to buy a certified used Mazda which was very helpful because we were needing to narrow our search and he helped convince us of the Mazda's value. As we started our research into the 2014 model he was very helpful in comparing the 2012 certified and the new 2014 and then helped us to get into the car buy working with us to get the price that fit us. He is a great asset to Oxmoor Mazda from our experience. More

We had a great experience buying our first new vehicle. Our saleslady, Sandy Maring, was exceptional and made us feel very important. Eveything was done quickly and efficiently. We got the best interest ra Our saleslady, Sandy Maring, was exceptional and made us feel very important. Eveything was done quickly and efficiently. We got the best interest rate around and trade-in of our current vehicle was very fair. More

We had a great experience. Lauren answered our questions and let us test drive several makes and models. No annoying pressure and they worked with us on the price. and let us test drive several makes and models. No annoying pressure and they worked with us on the price. More