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Oxmoor Mazda
Louisville, KY
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Matt Ramser, our sales person, was fantastic. The rest of the buying experience not so much. We live in Florida but needed to purchase a car while in Louisville. The dealership assured us they wo The rest of the buying experience not so much. We live in Florida but needed to purchase a car while in Louisville. The dealership assured us they would be able to handle the transfer. Upon returning to Florida we were informed by the Sarasota County Clerk that Oxmoor completely screwed up the deal. It’s costing us hundreds of dollars to get this car licensed where we live. I would not buy from this dealership again.Be careful. More
Found a vehicle I liked and was ok with the price online. When I was given the full pricing it had over $1600 in taxable unremovable junk fees added. $600 of it was a "dealership fee" which was described as When I was given the full pricing it had over $1600 in taxable unremovable junk fees added. $600 of it was a "dealership fee" which was described as "added to complete all the paperwork related to the sale of a vehicle, including the sales contracts, filings with the DMV, and any other paperwork." Those items are all specifically what the Doc fee is supposed to cover. More
We had a terrific experience with the folks at Oxmoor Mazada in Louisville, KY. I started my inquiries online and got very quick responses from Lilly Sanchez. The next day we visited the dealership and w Mazada in Louisville, KY. I started my inquiries online and got very quick responses from Lilly Sanchez. The next day we visited the dealership and were greeted and taken care of by Matt Ramser. Matt is an extremely pleasant young man and, while somewhat new to the job, he was knowledgable and when a question arose he couldn't answer, he got the answer quickly. We did our negotiations with Matt and he was never high pressure, and it was as smooth as possible. Mario Convenuto took us through financing, and he was as knowledgeable and seasoned as they come. He was also very friendly and easy to converse with. We traveled about 2 1/2 hours to get to Oxmoor Mazada, and it was well worth it. I would enthusiastically recommend this dealership to anyone who asks! More
Typical "internet sales manager" experience. Wanted to start a back and forth with the "sales manager". All I wanted was an honest exchange of information, not to get bounced around. Wanted to start a back and forth with the "sales manager". All I wanted was an honest exchange of information, not to get bounced around. More
The dealership was great! We had such a great experience. We went to at least 7 dealerships that day and I have to say the Mazda experience was the best. And the sales person We had such a great experience. We went to at least 7 dealerships that day and I have to say the Mazda experience was the best. And the sales person Brendon Henson was amazing. The best sales person that day! Very knowledgeable and just excited for what he does. It made the choice to purchase a vehicle at Mazda that much more pleasant. Thank you so much for what you offer! More
The physical facility is pleasant and inviting to potential and existing customers. Each and every member of the staff made me and my wife feel welcome. potential and existing customers. Each and every member of the staff made me and my wife feel welcome. More
I am real pleased with Oxmoor Mazda. They made it very easy for me to lease a new Cx_50. JaQuis Brooks was outstanding both times I was there. I visited the dealership on Sat and then They made it very easy for me to lease a new Cx_50. JaQuis Brooks was outstanding both times I was there. I visited the dealership on Sat and then returned on Mon to complete the deal. More