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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.6
1,008 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,008 reviews

October 09, 2015

Thorough and efficient. Cybil Koch was very helpful as my service representative. Work was done and completed as requested. Always good service at this dealership. Work do More

by Das1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cybil Koch
Oct 14, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello Das1, Thank you for sharing you positive experience you had at Oxmoor Chyrsler Dodge Jeep Ram. Were happy that Cybil was able to help you with your service needs. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Oxmoor Chrysler Dodge Jeep Ram

October 03, 2015

My shopping experience. Eric McPherson went the extra mile to get us the deal we were looking for and to make sure we were satisfied after the purchase. More

by Hank
Recommend Dealer
Yes
Employees Worked With
Eric McPherson
Oct 05, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello Hank, I am glad to hear that Eric delivered the great customer experience we strive for. We are proud to have him as part of our team and please reach out to me if there is anything I can do for you as well. Sincerely, Steve Stuber General Manager

October 02, 2015

Excellent service dept. The service dept. are very customer friendly and service oriented , when I bought my dodge ram I was told by the salesman I had an appointment the nex More

by The bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sybil Koch
Oct 05, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello Bob, Thank you so much for sharing your experience with our service department. I am glad we were able to take care of everything and we look forward to further assisting you with your service needs. Thanks, Sandy Geary Service Manager

October 02, 2015

outstanding service!!! Adrian was very understanding of my issue with my R/T Challenger. Fixed all my issues the first visit! Awesome job! and I must say the service manager More

by carl7768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service manager Sandy, service adviser Adrian.
Oct 05, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you, Carl7768. I am glad everything was taken care of and appreciate your kind remarks. Please reach out to me if you need anything at all and we look forward to assisting you again in the future. Thanks, Sandy Geary Service Manager

September 28, 2015

Good very friendly Over all good ,miss commutation on delivery of my truck but I was well satisfitied with everything else but I bought a diesel truck and when they put More

by bfarmer60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello bfarmer60, thanks so much for taking the time to share your experience. We greatly appreciate your feedback and it has been passed on to our upper management team.

September 23, 2015

Excellent service Sybil Koch went above and beyond when I ended up in her service department on a long road trip. She took the time to check the vehicle and discovered More

by heatmill28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sybil Koch
Sep 25, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you, heatmill28. This is what we strive for and hope to provide every customer and we are proud that Sybil is part of our team. We greatly appreciate your business and for you taking the time to share your experience.

September 21, 2015

great service department Sybil Koch took care of my oil change and checking over my my car.She had it done in a timely manner She also set up an appointment for all the recal More

by maggie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sybil Koch service
Sep 23, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello Maggie1234, Thank you for your time and feedback. We are delighted to hear that we were able to complete the oil change to your vehicle quick and hassle-free including handling including the recalls. Oxmoor Chrysler Jeep Dodge Ram strives to offer our customers exceptional service. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Sincerely, Oxmoor Chrysler Dodge Jeep Ram

September 13, 2015

buying a used truck made easy While looking for a truck Oxmoor was very helpful. Nikki Flener was very helpful helping me find a truck with Oxmoor online. When I arrived at the dea More

by donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacquan Persley, Nikki Flener, Sybil Koch
Sep 15, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

We are so glad that you got to experience what we strive for, Donnie. We have an amazing team here and are working hard to create this experience for everyone. Thanks so much for taking the time to share it and we greatly appreciate you choosing us.

September 11, 2015

Great experience. Our sales man Eric McPherson was very helpful and knowledgable. Great experience all the way around. Good deal on a new dodge truck. Would definite More

by Rick G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mcpherson
Sep 15, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks so much for the awesome review, Rick. Eric is really an asset to our team and we are glad to have him. We appreciate you sharing your experience with him.

August 31, 2015

Janet Reynolds Janet is the best service rep over the 19 yrs. of owning 3 chtyslers.She provided rapid and efficient emergency service as we were travelling to Tulsa More

by Don G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks so much, Don. I am glad Janet took good care of you and we will do our very best to continue to provide this level of service to every customer.

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