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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.6
1,008 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,008 reviews

January 03, 2016

Eric Mcpherson Rocks! Everyone at Oxmoor went above and beyond to make our purchase as easy as possible, but Eric Mcpherson really went the extra mile every way he could. More

by Yoitsamandajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McPherson
Jan 05, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks for the great rating, Yoitsamandajo! We're happy to hear that Eric was able to ensure that everything went well with your car purchase from start to finish. We're so glad you felt at ease throughout the process, and that it was such an overall pleasant experience for you! We look forward to seeing you again in the future. Regards, Oxmoor Chrysler Dodge Jeep Ram

December 22, 2015

The dealership does not honor the Internet price I found a used car on the Internet site and they will not negotiate the price they keep raising it so the car I found for 10k they are trying to sell More

by Allcaysad
Price
Recommend Dealer
No
Employees Worked With
Lexi Young
Jan 07, 2016 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello Allcaysad. This is Dawn and I am the internet director here. I had worked with Lexi on giving you an out the door price. We are honoring the 10000 price you originally saw however we do have dealer fees and there is a licensing fee in KY. This is the additional on top of the 10 that you are referring to. We cannot waive this for anyone as we do charge it on all used vehicles. Please let me know if there is anything else we can assist you with or if you would like me to have Lexi reach out to you again. Thank you again for considering us an we are sorry for the confusion

November 27, 2015

New Car Purchase Just purchased a new 2016 Charger, the salesman was Eric McPherson and he was a great person to help on the decision and work with on the purchase. H More

by fredetchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McPherson
Nov 30, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hello fredetchen, thank you for recommending us. We are proud Eric is part of our team and greatly appreciate your business, as well as you taking the time to share your experience. Enjoy your new vehicle! Sincerely, Oxmoor Chrysler Dodge Jeep Ram

November 25, 2015

Got the truck I wanted for the price I wanted! Went in and negotiated the price of the truck to what I wanted to pay. Eric was my sale associate and was knowledgeable about the vehicle I was lookin More

by Owens2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Steve
Nov 27, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks so much Owens2015! We are proud of our entire team here and this is the type of experience we strive for. I am so glad you got to experience that and will let everyone know that they did a great job. We greatly appreciate you taking the time to share it. Sincerely, Oxmoor Chrysler

November 25, 2015

Eric was great, so was dealership and parts. Dealer and Eric was wonderful have used this dealership for years for parts and service, great to know I have Eric to lean on for help. Will decently More

by Lilnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McPherson
Nov 27, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thanks so much, Lilnel, for taking the time to share your experience. We are proud to have Eric and Paul on our team and happy to see they provided the level of service we strive for. Anything that we can do further please reach out and again thank you for choosing as well as letting everyone know how your experience was.

November 06, 2015

In and out in 1 day I had an excellent car buying experience at this dealership. My wife and I needed to go down to one vehicle from two, and the sales process was painle More

by marctho12887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi marctho12887, thank you for your thoughtful review. William will be happy to know that you felt the sales process was painless. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Sincerely, Oxmoor Chrysler Dodge Jeep Ram

October 31, 2015

I see you only respond to good reviews I wrote a review after buying a used car for my son. Never heard from anyone. I sent emails, I called, I left messages on facebook. No response. Almos More

by Lambkins7p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 16, 2015

Recommended Service Oil change and recall notice handled promptly and in good time. Sybil Koch helpful and friendly. Waiting room comfortable and coffee good. Would reco More

by emoore23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sybil Koch
Oct 19, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi Eric, We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future. Sincerely, Oxmoor Chrysler Dodge Jeep Ram

October 14, 2015

Unparallelled efficiency and professionalism. I stopped at Oxmoor to look at 1500 series Rams. I was met by a salesman by the name of Joe Zielonko. He greeted my family and I as if we had an appoi More

by sgtnwa04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi sgtnwa04, Thank you for providing us with a review of your experience at Oxmoor Chrysler Dodge Jeep Ram. We are delighted to hear that Joe was able to find the right car that meet your needs and within the price range you were looking for. Enjoy driving around in your new Dodge Ram! Sincerely, Oxmoor Chrysler Dodge Jeep Ram

October 12, 2015

Excellent experience I purchased my previous jeep here, had it serviced here if/when needed and also purchased my new Jeep Wrangler Sahara here from Jon Kolts. All of my e More

by bpolston1@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Kolts, Cathy Ackerman
Oct 14, 2015 -

Oxmoor Chrysler Dodge Jeep Ram responded

Hi Jeepsrock, Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by! Have fun driving around in your new Jeep Wrangler Sahara! Sincerely, Oxmoor Chrysler Dodge Jeep Ram

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