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Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
1,008 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,008 reviews
January 30, 2016
Happu The process was longer than I would have liked but I'm happy with my overall purchase. William was very helpful, finding me a car that was within my p The process was longer than I would have liked but I'm happy with my overall purchase. William was very helpful, finding me a car that was within my price range and with all the accessories I wanted. More
by Alharl02
January 30, 2016
Solid Customer Service and Integrity Having just returned to the U.S. after living abroad, I was a little apprehensive about getting back into the car-buying mode. But when I met Eric, I Having just returned to the U.S. after living abroad, I was a little apprehensive about getting back into the car-buying mode. But when I met Eric, I automatically felt a sense of ease. I could tell he wasn't just trying to sell a car, but wanting to help me make the best decision as possible by building trust. He even went out of his way to drive me back to the dealership after I had to return the rental vehicle I had been driving. Duncan was also extremely helpful in working with me to get the financing just right. I would have no hesitation going back to Oxmoor Chrysler, and/or recommend them to my friends and colleagues. Thanks again for making it a win-win for all of us! More
by joel42561
Employees Worked With
Duncan Riddle, Eric McPherson
January 29, 2016
Fantastic Seth was wonderful to work with he had all the answers and was great at explaining everything we further question. We didn't feel pressured to buy the Seth was wonderful to work with he had all the answers and was great at explaining everything we further question. We didn't feel pressured to buy the jeep ... Which was important to us. No bs thought out the process even when signing papers they weren't trying to sell us anything we didn't need. Fast and smooth process! Thank You! More
by Violette
Employees Worked With
Seth Gardner
January 29, 2016
Amazing We shopped probably 10 different dealerships in the Louisville area to trade in our 2013 Lincoln MKX. Oxmoor Jeep gave us $3000 more for our trade tha We shopped probably 10 different dealerships in the Louisville area to trade in our 2013 Lincoln MKX. Oxmoor Jeep gave us $3000 more for our trade than the Lincoln dealer! Really great experience, and that's hard find anywhere buying a car. Highly recommend this dealership especially the salesman Seth, really great guy to work with. More
by Cjjeep
Employees Worked With
Seth Gardner
January 28, 2016
Worth the drive Let me start by saying that I found this great deal on the Internet. The entire staff worked with me over the phone as I live in Michigan. After secur Let me start by saying that I found this great deal on the Internet. The entire staff worked with me over the phone as I live in Michigan. After securing the best deal that I could. I rented a car and headed to Louisville to pick up my new van. My salesperson (Raven) met me at the door and took me to my van which was cleaned and full of gas. She showed me how everything worked and helped set up the satellite radio. She even drove me to turn in my rental car. We did all the paperwork in about 20 minutes. It was a pleasurable experience, everyone was friendly and attentive- worth the 320 mile drive. I don't know why but the same van in Michigan cost enough more to make the drive worth it? Unlike other dealers they actually sold the van for less than the Internet price. More
by Michigan carbuyer
Employees Worked With
Takishia Coward, Bridgette Taylor Speights, Raven Bube
January 26, 2016
Terrific sales experience. Seth Gardner was exceptionally helpful. He was particularly effective in expediting the sale and minimizing the amount of time I had to spend in the d Seth Gardner was exceptionally helpful. He was particularly effective in expediting the sale and minimizing the amount of time I had to spend in the dealership. Paperwork was done quickly and Seth's follow up was quite prompt. More
by jeepdriver
Employees Worked With
Seth Gardner
January 24, 2016
Great Seth was a great salesman and made it a great experience. Made sure we were comfortable and didn't make us wait long to get paperwork done. Very sweet Seth was a great salesman and made it a great experience. Made sure we were comfortable and didn't make us wait long to get paperwork done. Very sweet to our kids. More
by Saggus10
Employees Worked With
Bradley Kindoll, Seth Gardner
January 22, 2016
Excellent customer service! Just bought a new 4 door Jeep Sahara Unlimited from Milena and I absolutely love it! Great customer service is very important to me and Milena was the Just bought a new 4 door Jeep Sahara Unlimited from Milena and I absolutely love it! Great customer service is very important to me and Milena was the best. Professional, efficient and knowledgeable. She was so helpful that we even brought her cupcakes when we picked up the Jeep! Thanks, Milena! More
by Deputy Lucy
Employees Worked With
Milena Asiryan
January 21, 2016
Great no pressure sales I worked with Ryan on January 16 2016 with my wife Kristina, and we only came to the dealership to test drive the new 2016 Jeep Cherokee. We were dec I worked with Ryan on January 16 2016 with my wife Kristina, and we only came to the dealership to test drive the new 2016 Jeep Cherokee. We were deciding between the GMC Terrain, the Chevy Equinox, and the Mazda CX-5. We had not considered the Jeep until the day we walked on the lot, and loved the car more than any of the others. When we got out of the test drive Ryan was extremely knowledgeable about the Jeep that we drove and what features were available on the model we were wanting. He is a very personable, (very down to Earth) professional individual. The thing that stuck with me most was the fact that he knew we were shopping, but did not try to push us to the table that day. I left that day feeling like we had someone who would work with us and not try to put us in something we didn't want. All other dealerships that we visited tried to sell a car that day, and we weren't ready. On Tuesday January 19 2016 I went back to test drive one more Jeep to decide between the Latitude or the Trailhawk. We decided on the latitude (namely due to me knowing my wife wouldn't like the off road feel). He was willing to put off a sale for the month of January for us to order a Jeep the way we wanted from the factory. Unfortunately (not reflected on him or his sales managers) the color we wanted to order was not in production for this quarter. He then located a Jeep that matched what we wanted and I worked out the deal with him. Not only did he not make me get the Jeep sooner than I wanted (Monday) he actually worked with his finance managers and sales managers and they came up with a plan that would allow us to get our Jeep now instead of wait, that worked with us. He even offered to push it further back into February so we would be more comfortable, but we knew we would be able to get it. Regardless... the point of this review is to say how great of a sales experience I had with Ryan and Oxmoor Chrysler Dodge Jeep Ram. I would recommend anyone to Ryan. More
by Anewjeepguy
Employees Worked With
Ryan Burton
January 18, 2016
Great!! Larry,Bridget,Lexi,and Dawn were all very helpful and understanding to our needs. The process of buying a car from them went very smooth. I would reco Larry,Bridget,Lexi,and Dawn were all very helpful and understanding to our needs. The process of buying a car from them went very smooth. I would recommend anyone I know to them who is looking to purchase a car in the future. More
by Tyson1
Employees Worked With
Dawn, Lexi Young, Bridgette Taylor Speights, Larry Kaplan
