Oxmoor Chrysler Dodge Jeep Ram
Louisville, KY
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Eric Hall was an awesome salesman! I have went to other places to buy a car but they shunned me. He was there to make a sale and helped me to make a decision on which auto would be right for me. I bought a places to buy a car but they shunned me. He was there to make a sale and helped me to make a decision on which auto would be right for me. I bought a 2013 Dodge Journey. Its roomy and get great gas mileage. More
My experience with this dealership was excellent. I called to inquire about a car and Lindsay Jones was a very delightful young lady that was very knowlegable and helpful. I then visited and met Chris called to inquire about a car and Lindsay Jones was a very delightful young lady that was very knowlegable and helpful. I then visited and met Chris Cannon and to say the least, he went the extra mile. Evan Harn then completed the deal with the help of Jeff Newville in finance. This team was very easy to work with. Thanks for a good experience in buying a car and as everyone knows, that is not alway true. I give this dealership a thumbs up in the sales department. More
We came in as part of a mailer promotion. We had in mind a vehicle to look at but were not sure we would purchase. Ken showed us exactly what we wanted to see and did not try to push on us higher priced ve a vehicle to look at but were not sure we would purchase. Ken showed us exactly what we wanted to see and did not try to push on us higher priced vehicles. He let us experience our visit. Eventually, we were able to settle on financing and pricing that met our budget. More
Tracy was very helpful, friendly & efficient. He found the car I wanted & negotiated the discounts I was entitled to. The service staff was also helpful correcting a minor problem with the car. found the car I wanted & negotiated the discounts I was entitled to. The service staff was also helpful correcting a minor problem with the car. More
Initially I had a really poor experience with the service department. After initially being told the car would be in service for 3-4 days, it ended up there for 3 weeks. I understood why but was really fru department. After initially being told the car would be in service for 3-4 days, it ended up there for 3 weeks. I understood why but was really frustrated with poor communication and was kept guessing as to when my car would finally be finished. The Tate the sales manager stepped in. His communication was excellent. There was no guess work and the car ended up being ready when he said it would. I find the service department very friendly but thought it was worth Tate reminding his folks that a good service department relationship is first based on good service. Friendly is really nice but effective is still more important. I'll bring both of my Jeeps back to service because Tate gets that. More
I wasnt expecting to purcahse a car that evening. i was just passing by and thought I would just check it out. I guess I was impressed enough as left with a new vehicle. just passing by and thought I would just check it out. I guess I was impressed enough as left with a new vehicle. More
Excellent sales team and teamwork!!! I came in to get my 2010 Dodge Avenger repaired, and walked away in a brand new 2013 Dodge Avenger. 2010 Dodge Avenger repaired, and walked away in a brand new 2013 Dodge Avenger. More
Was in the market for used Wrangler. Couldn't find what I was looking for so I looked at a new 2012. Started online negotiation. My offer was accepted. After work I went to dealer, test drove, and b what I was looking for so I looked at a new 2012. Started online negotiation. My offer was accepted. After work I went to dealer, test drove, and bought the Wrangler. Was late so gas tank was not filled at that time. But the dealer did fill my tank one month later when I had the time to drive back up to Louisville. More
Oxmoor Chyrsler Dodge Jeep is by FAR the WORST dealership I have ever wasted my time by visiting. I typically do not write reviews however anyone shopping for a new vehicle deserves to know this before wasti I have ever wasted my time by visiting. I typically do not write reviews however anyone shopping for a new vehicle deserves to know this before wasting a trip like I did. I was looking for a New 2014 Jeep GC that this dealer did not have, I spent hours in their showroom discussing my trade and ended up getting my credit ran 12 times without consent for them to run it! After telling them I was not interested in buying a car from them on 6/23/13, I started to get credit inquiry letters in the mail and I am still getting them today! I can’t believe that a dealer would hotshot my credit when I told them I was not interested in buying a car. I never signed one paper or gave them my Driver’s License. The only information I gave them was my trade in 10-day pay off quote. Not to mention the General Manager Tim called to follow up and hung up on me a few days later when I told him AGAIN that I was not interested. It’s a shame that they had to scheme against me and try to LURE me in to buy a car when I didn’t express interest. THIS DEALERSHIP IS TERRIBLE, THEY CALL AND HARRASS YOU AFTER YOU ASK THEM TO DELETE YOUR CONTACT INFORMATION. THEY WILL RUN YOUR CREDIT TO THE EXTENT OF LOWERING YOUR SCORE!!!! STAY AWAY, TAKE THE TIME TO MAKE THE DRIVE AND VISIT OTHER DEALERS TO GET HONEST SERVICE. I ended up going to Sam Swope off of Dixie in Louisville – not only did the VP of Sales help me out, he ordered the car I wanted directly from the factory without running my credit or taking any information other than my name, phone number and email. More
I had asked for pricing on a new Cherokee from several dealers. Dustin was the only one to respond with an actual price of the car I wanted, with a price that included ALL fees and taxes---just as I requ dealers. Dustin was the only one to respond with an actual price of the car I wanted, with a price that included ALL fees and taxes---just as I requested. He was the only one that actually read my email! After a couple of more emails, the car was mine-- I just needed to come pick it up. The delivery was easy with no surprises. Oxmoor made it easy. More