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Oxmoor Chrysler Dodge Jeep Ram

Louisville, KY

4.6
1,008 Reviews

4520 Shelbyville Rd

Louisville, KY

40207

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Showing 1,008 reviews

January 29, 2025

Everyone I dealt with was friendly, cooperative, helpful and eager to please. I bought a terrific car and had a great experience. More

by HE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh in Service, Alex and Keenan in sales , Jeremiah Six
Jan 30, 2025 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you! We're glad you had a great experience and found the perfect car. We appreciate your kind words and support!

January 24, 2025

Svc Dept Lacks Professionalism(John)Will choose another Dodge Dealer to svc my vehicle, disrespectful to Veterans! More

by kevin.hilton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, Cathy Ackerman, Kevin Zeiser
Jan 27, 2025 -

Oxmoor Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and appreciate your feedback. We strive to provide respectful and professional service to all our customers, and it's disappointing to learn that we fell short. Your concerns will be addressed, and we hope to have the opportunity to regain your trust in the future.

January 05, 2025

Darlene and Nate our sales guy were great! We thank them and the finance manager who helped us greatly get the vehicle we wanted. More

by m.deering2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate, Darlene and Tyler
Jan 07, 2025 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a review for us at Oxmoor Chrysler. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 13, 2024

I had a wonderful experience here buying my Jeep. Alex was so personal, professional, and just truly genuine. We really enjoyed working with him. Very thorough and very knowledgeable about my vehicle More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Mack-Crittendon
Dec 13, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for sharing your wonderful experience, Angela! We're thrilled Alex, Tyler, and Darlene made your Jeep-buying process enjoyable and seamless. It’s great to hear the team’s professionalism and genuine care shone through. Enjoy your new ride, and we look forward to seeing you again!

November 13, 2024

The Service agent, Adam, was very helpful and explained everything I did not know about my hybrid. More

by Fleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADAM JOHNSON, Cathy Ackerman
Nov 15, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad Adam was helpful and provided clear explanations about your hybrid. We appreciate your visit!

November 10, 2024

The Service agent was very helpful and communicated with me throughout the entire process. She gave honest answers More

by Bluegrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
Nov 11, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad our service agent kept you informed and provided honest answers throughout the process.

November 02, 2024

Great service and extremely friendly staff. Made the process very smooth and easy transaction through the process More

by Royce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan
Nov 04, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad to hear the process was smooth and that our team provided great service. Enjoy your new vehicle!

November 01, 2024

Completed oil change and didn't place new mileage sticker on the car so that I could know when my next visit is due. Oil attendant kicked items around in my car. Receptionist is unfriendly and very rude! No More

by princessnessy021900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
Nov 04, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We apologize for the oversight with the mileage sticker and for any lack of professionalism you experienced. Please reach out if there’s anything we can do to improve your experience. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

October 31, 2024

My truck has been serviced at this dealership several times and each time has been more than just pleasant. Adam, the service manager is personable yet professional and I have no idea how he keeps up wit More

by JoyBdambros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam 5 stars
Nov 01, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you, Joy, for your kind words! We’re thrilled to hear that Adam’s dedication and responsiveness have made your service visits so positive. We look forward to continuing to provide the level of service you’ve come to expect.

October 29, 2024

Went out of there way to work around my complicated work schedule, and completed the service in the time they said it would. First time dodge owner, and not disappointed. More

by vtlush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Ackerman
Oct 30, 2024 -

Oxmoor Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad we could accommodate your schedule and deliver timely service. Welcome to the Dodge family!

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