Oxendale Chrysler Dodge Jeep Ram
Cottonwood, AZ
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Had a difficult problem with my Cherokee Trailhawk. Billy, a top mechanic at Oxendale, explained the problem, pointing out to me what parts were failing. We took the vehicle out on the road to confirm Billy, a top mechanic at Oxendale, explained the problem, pointing out to me what parts were failing. We took the vehicle out on the road to confirm the repairs. All the work was done very professionally. I especially liked the personal attention Billy gave my car. More
Always a terrific experience when working with the service department or sales at Oxendale Cottonwood! Service goes above and beyond on any task needing done — my ongoing thanks! service department or sales at Oxendale Cottonwood! Service goes above and beyond on any task needing done — my ongoing thanks! More
I have always had a good experience with thw Oxendale service department. Good Folks to work with. I have had all service performed since purchase in 2017 service department. Good Folks to work with. I have had all service performed since purchase in 2017 More
The service department was excellent with taking care of my Dodge Journey thank you for all your hard work because of you guys there in service department I still have a car I will forever be greatful my Dodge Journey thank you for all your hard work because of you guys there in service department I still have a car I will forever be greatful More
I bought a new 2018 ram 2500 diesel was told I had a bumper to bumper warranty. I drive alone most of the time. The passenger side door handle has pull out of it's rivets so I took it in to get it fixed bumper to bumper warranty. I drive alone most of the time. The passenger side door handle has pull out of it's rivets so I took it in to get it fixed. I was told it would cost me 672.00 to fix it. I asked about my warranty I was told it does not cover the interior of the vehicle. I can understand that if it was a ripped seat. The door should be covered on a bumper to bumper warranty. PLEASE BEWARE OF THE WORDING WHEN BUYING. VERY SAD. More
I suggest Oxendale dealership watch the movie Flywheel before selling another car! Dollar drive away is to reel you in! They have unlimited vouchers because the vouchers are fake it’s a credit check and W before selling another car! Dollar drive away is to reel you in! They have unlimited vouchers because the vouchers are fake it’s a credit check and W.A.C. (With approved credit) you might get a “voucher” They stick to the same old tactics and pitches used in previous years! At the end of the day I needed 40 percent down and had to pick from a group of cars they had in mind for me. Begged and pleaded with me that they would certainly be able to help after all it what they do. Thank goodness I didn’t miss a day of work and I gave my information over the phone. Name, social, proof of income and address I even gave them my credit score for them to do a nice little inquire on it assuring them that it was very unlikely they could indeed help me. After being reeled in I was told they could not do it. The fact that you pretend to rely on the customers income and NOT so much their credit is a lie. I mean really what does 400 a week have to do with it? If they have bad credit like me with a 500 score why don’t you just say what needs to happen before you run their credit and tell them NO. My assumption is every great once in a while you can push someone through with a low score depending on other credit factors like no repos and low number of write-offs but generally you turn them away. Your excuse for turning them away is sure to fall on the customer but if they can find a co-signer or come up with a larger down payment you will be happy to assist them in their car buying needs. Sound familiar? FLYWHEEL the movie! More
My experience from start to finish was very pleasurable and professional. Everybody had great knowledge of the product. Although Gabe was selling me a vehicle, He did not come across as a salesman. I enjoy and professional. Everybody had great knowledge of the product. Although Gabe was selling me a vehicle, He did not come across as a salesman. I enjoyed the whole experience and have already referred two people to Gabe in the dealership. More