Oxendale Chrysler Dodge Jeep Ram
Cottonwood, AZ
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My experience with oxendale has been great. I own three dodge trucks and a jeep. The sales team has been great to work with but I’ve been really impressed with the service team too. I had an un I own three dodge trucks and a jeep. The sales team has been great to work with but I’ve been really impressed with the service team too. I had an unexpected failure on a brand new truck. It just happens sometime. The service team went above and beyond to address the issue head on. They wasted no time getting my truck back to me. I’m truly grateful for all of their hard work and quick response. More
We arrived at Oxendale CDJR and were immediately greeted by Victor. He showed us our new Jeep and familiarized us with all of the features and then went for a test drive. Victor answered all of our question by Victor. He showed us our new Jeep and familiarized us with all of the features and then went for a test drive. Victor answered all of our questions and let us know that we could call him any time if we had a question. We also met Gordon who could not have been any nicer, also answering all of our questions. Then we met Kevin who had prepared our paperwork and everything went seamlessly. All 3 gentlemen were friendly, caring and made us feel very welcome. The whole process of buying a new vehicle went very smoothly. We had a truly exceptional customer experience. Victor even helped us get a table at a restaurant for dinner that evening and made a great recommendation for a restaurant for breakfast the next day. More
Victor (sales) was very professional, listened, answered knowledgeably, worked with my needs, and was prepared. The manager worked quickly to meet my needs and was prepared. I love the service department an knowledgeably, worked with my needs, and was prepared. The manager worked quickly to meet my needs and was prepared. I love the service department and that influenced my decision. More
A 5-star rating doesn't seem to be sufficient, because we were in a difficult situation as fulltime RVers from North Carolina on a schedule. However, the service staff adjusted their busy maintenance schedul were in a difficult situation as fulltime RVers from North Carolina on a schedule. However, the service staff adjusted their busy maintenance schedule to work on our truck, so we were able to resume our travels on time! This type of attitude and philosophy demonstrates a customer-first philosophy! We are grateful to the Oxendale service department for their wonderful attitude and professional service! More