Oxendale Chrysler Dodge Jeep Ram
Cottonwood, AZ
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It was like being wth a very happy family and it didn't feel like I was dealing with Salesmen. It was a pleasant experience. Thanx Gabriel and Gordon and Keith.😀 feel like I was dealing with Salesmen. It was a pleasant experience. Thanx Gabriel and Gordon and Keith.😀 More
Service the way it should be. The Service Writer was very efficient. The courtesy ride was truly appreciated, dropped me off and then picked me up at the end of the day to get my The Service Writer was very efficient. The courtesy ride was truly appreciated, dropped me off and then picked me up at the end of the day to get my vehicle back. More
Very friendly and helpful service associates. I was in for an oil change and tire rotation. I was 10 minutes early and they took my truck right in. Work was completed in about 40 minutes. Exce I was in for an oil change and tire rotation. I was 10 minutes early and they took my truck right in. Work was completed in about 40 minutes. Excellent! More
Justin was our service provider and he was very professional and kept us informed on the status of our repairs. I would definitely recommend Oxendale for any type of service. They will continue t professional and kept us informed on the status of our repairs. I would definitely recommend Oxendale for any type of service. They will continue to service our vehicles. Thank you Justin and Oxendale mechanics!! More
My Service Advisor was a consummate professional and she really knows her stuff. The tech did a great job diagnosing my issue and the shuttle driver was very nice. Pricing was fair. I highly recommend Oxend really knows her stuff. The tech did a great job diagnosing my issue and the shuttle driver was very nice. Pricing was fair. I highly recommend Oxendale and will gladly drive from Flagstaff from now on. I spent 20 great years working in the front-end of franchise dealerships, this one is a keeper. More
Very pleased with my experience, parts were covered under warranty with no hassle. Recall was addressed without me needing to remind the service advisor. Jayson was great in addressing my needs and provide warranty with no hassle. Recall was addressed without me needing to remind the service advisor. Jayson was great in addressing my needs and provided great communication and updates. More
We came in with no appointment and a “Check Engine Light” that had just come on. They immediately ran a diagnostic and let us know that the problem was serious and we shouldn’t continue to drive our truck. O that had just come on. They immediately ran a diagnostic and let us know that the problem was serious and we shouldn’t continue to drive our truck. Our transmission needed rebuilt and we don’t live locally—we’re from Nevada, staying nearby at an RV resort for a limited time. Staff at this location worked very quickly to order parts and get our warranty repairs done, while also providing a rental vehicle so that we still had a means of transportation. Everything they did for us was above and beyond our expectations, in terms of communication and efficiency, and they made it so much less stressful for us to go through such a major issue. We primarily talked to and worked with Steve and Jayson and we can’t recommend them or this service department highly enough. More