Oxendale Chrysler Dodge Jeep Ram
Cottonwood, AZ
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Did a good job servicing my Ram pickup. However, the technician left greasy handprints on the chrome front of the truck. Service was efficient and fairly quick. technician left greasy handprints on the chrome front of the truck. Service was efficient and fairly quick. More
Was great they signed me in and about 20 min the mechanic Billy is his name came and found me told me what he did toke some time to explain a lot of other things about the jeep Great experience will b back f Billy is his name came and found me told me what he did toke some time to explain a lot of other things about the jeep Great experience will b back for all my Service in future More
Our truck broke down not far from Kingman and was towed back there, we needed a truck within a few days, so we decided to get a replacement. We went to 2 other places looking for an affordable unit, we fou back there, we needed a truck within a few days, so we decided to get a replacement. We went to 2 other places looking for an affordable unit, we found it here, Larry took care of us, gave us a fair trade in even thow it was broken & in Kingman, and the price of the replacement was fair too. Although the buing procces was too long, we are satisfied. More
My experience buying the Jeep Gladiator was easy and enjoyable. All the employees were very personable and easy to talk too. I wanted to thank Guerrero and the managers for working with me and helping g enjoyable. All the employees were very personable and easy to talk too. I wanted to thank Guerrero and the managers for working with me and helping get the Jeep that I really wanted. More
Very disappointing service experience waited a month and then was not called with status but had to call after having car for 7 hours only to find they couldn’t find problem and were too busy to let me know then was not called with status but had to call after having car for 7 hours only to find they couldn’t find problem and were too busy to let me know. Their business should not be the customers problem. They then wanted me to make another appointment which require another month or more wait. They obviously have a staffing and management problem More
If your going to put a used car on the lot for sale, you could at least detail the inside. Filthy!!! I asked the salesman victor to see if they could clean it so I’d know if stains I saw could be removed. could at least detail the inside. Filthy!!! I asked the salesman victor to see if they could clean it so I’d know if stains I saw could be removed. Never even followed up with me. I was really interested in the car too!! Won’t ever be buying anything from them. Cash buyer too! More
They diagnosed the problem and made a good attempt at fixing it, but it took 4 days. My transmission still is a little rough during downshifting to a stop. fixing it, but it took 4 days. My transmission still is a little rough during downshifting to a stop. More
I called Oxendale to order a new 2021 Jeep Rubicon. Talked to Larry in sales. Sent him an email from the Jeep website will all the options, color I wanted on the Jeep. Didn’t hear from him in about t Talked to Larry in sales. Sent him an email from the Jeep website will all the options, color I wanted on the Jeep. Didn’t hear from him in about ten days. He sends me a proposal, with a listing of the options and the MSRP of his Jeep. In an hour he calls to see if I am ready to order the Jeep. Took him over a week to get the proposal to me, but he wants an answer in an hour. So I check the MSRP on my printout to him against his, and he is over $2000 cheaper, so something is missing. Sure enough, he is missing the steel bumpers and the body colored top. I text him back and ask him to check the order. In less than a minute I get a text back, “assuring” me, everything I want is in the order. He obviously didn’t bother to look. So I text him again and ask him to “please check”. I immediately get a text back, again telling me the order is correct. Seriously somebody asks you to check an order and you don’t even bother to check and see if the MSRP’S match. What if I had decided to order the Jeep... So I ordered my new Jeep from someone who had the order right from the beginning. More
They were very friendly, had my van in and out of the service department for regular maintenance in less than an hour. I Definitely recommend! service department for regular maintenance in less than an hour. I Definitely recommend! More