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41 Reviews of Owen Ford - Service Center
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June 21, 2018
Awesome experience The guys here are very friendly and helpful. I will definitely come back in the future and recommend my friends and family to go there as well! The guys here are very friendly and helpful. I will definitely come back in the future and recommend my friends and family to go there as well! More
by Aubs21
Employees Worked With
Shawn Walton, Ryan Walton
June 21, 2018
Great customer service I went in and had a oil change and a check engine light fixed , they offered to buy my truck. Ryan took me up front introduced me to a salesman named I went in and had a oil change and a check engine light fixed , they offered to buy my truck. Ryan took me up front introduced me to a salesman named Shawn he and I discussed me buying a car Ryan and Shane got both of my cars back up to normal working order. More
by loveCubs82
Employees Worked With
Shawn Walton, Shane Santrock, Nathan Leitch, Ryan Walton, Dalton Parks
June 07, 2018
Tie rod end I recommend this dealership 5 out of 5. I have been doing business here for years, They do business with a home town feeling and keep me going any ti I recommend this dealership 5 out of 5. I have been doing business here for years, They do business with a home town feeling and keep me going any time I need a oil change or repair.. I truly hope anyone who reads this gives these guys a try Because I can’t say enough good about them More
by Parish679
Employees Worked With
Shane Santrock, Ryan Walton, Dalton Parks
June 06, 2018
Oil change I have had numerous cars serviced here throughout the years and am always happy with the friendly and timely service our family receives. I also enjo I have had numerous cars serviced here throughout the years and am always happy with the friendly and timely service our family receives. I also enjoy speaking and dealing with Matt, someone I have know for awhile and will tell me honestly if my car really needs something! More
by dhk2015
Employees Worked With
Josh Clark, Shane Santrock, Ryan Walton, Dalton Parks
June 06, 2018
Satisfied customer I called on Monday for an oil change and tire rotation. They got my vehicle in on Wednesday morning and it was done in a reasonable amount of time. Th I called on Monday for an oil change and tire rotation. They got my vehicle in on Wednesday morning and it was done in a reasonable amount of time. They're always friendly and happy to help. More
by pam
Employees Worked With
Josh Clark, Shane Santrock, Ryan Walton
June 05, 2018
3am and broke down The tow truck driver recommended Dorsett for my repairs. The people at the dealership got my car in diagnosed and repaired by 11am. Dealer ioened at The tow truck driver recommended Dorsett for my repairs. The people at the dealership got my car in diagnosed and repaired by 11am. Dealer ioened at 8am. I was 9 hours from home and on a tight deadline to return to work. The service manager Shaye kept me informed and was able to have the work completed quickly and efficiently. More
by DeadHorse
Employees Worked With
Josh Clark, Shane Santrock, Nathan Leitch, Matt Hain, Ryan Walton, Dalton Parks, Andrew Hammond
June 03, 2018
Quick and friendly service We brought our broke expedition in on a Friday afternoon. The entire staff was friendly and provided a car while the repairs were done quickly. After We brought our broke expedition in on a Friday afternoon. The entire staff was friendly and provided a car while the repairs were done quickly. After a technician stayed on late on a Friday night, car back and running great Saturday morning. I never write reviews but they went above and beyond!!! More
by paravola
Employees Worked With
Shane Santrock
June 01, 2018
Great service, great people Our car broke down at a gas station nearby on our way from central Texas to Ontario, Canada, got it towed here. The boys at Dorsett got us up and runn Our car broke down at a gas station nearby on our way from central Texas to Ontario, Canada, got it towed here. The boys at Dorsett got us up and running again in no time! Only took about an hour to get the issue diagnosed and fixed! Thanks to Ryan, Shane, Josh, and Lester for getting us back on the road with no hassle. More
by Moose713
Employees Worked With
Lester (also gets 5 stars), Josh Clark, Shane Santrock, Ryan Walton
June 01, 2018
Excellent customer service I stopped in with no appointment they worked me right in Only had to wait about a hour My ac wasn’t working and they had the parts! My bill ended I stopped in with no appointment they worked me right in Only had to wait about a hour My ac wasn’t working and they had the parts! My bill ended up being lower than the original quote even!!! More
by marshalllion56
Employees Worked With
Shane Santrock, Ryan Walton, Dalton Parks
May 31, 2018
Fantastic service!! I get both of my vehicles serviced at this dealership. I have always had good service at Dorsett dealerships, and Marshall IL isn't any different. Alw I get both of my vehicles serviced at this dealership. I have always had good service at Dorsett dealerships, and Marshall IL isn't any different. Always a polite staff , and more than willing to go the extra mile. More
by Hoot2505
Employees Worked With
Jason, Shane Santrock, Ryan Walton
