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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
496 Reviews

496 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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October 17, 2023

The service department and my salesperson Dale Johnson are wonderful to me always. Courteous, friendly, and respectful. More

by MOFO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Johnson, dear friend and great American.
October 17, 2023

Always professional, friendly and trustworthy. I have definitely recommended them to my family and friends. More

by Tim G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

After i wrote the check for a used car purchase, i was told they had issues with the oxygen sensor. They said if the engine light came on I should bring it in. I have an appointment for Wednesday 10/18. T More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Debby responded

Hoping for resolution.

October 14, 2023

Monday's are a bit of a wait but went okay and there was coffee on. More

by Super Mex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Ryan did a great job figuring out the problem and fixing. Explained the problem very clearly. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anglow, Dale Johnson
October 14, 2023

They did a good job. They are always very good at covering all of my needs. More

by t3k2boecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

t3k2boecker responded

Thanks

October 14, 2023

Other than having an appointment for 7 AM and mechanics don’t show up till half hour to 45 minutes later the service I took it in for was performed and at this point I’m happy and because I sat and waited More

by dlmnhanegraaf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Nice friendly small town dealership. Had only a couple of different appointments and had to come back to redo but we are only human. More

by pjkyllo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Preformed a quick and excellent oil change. Friendly personnel, warm and comfortable waiting room. Really care about their customers More

by dauck64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

They got Ram in asap . Realize they are a busy place. Service person Patrick did all he could. Mechanic Jeremy fixed it all. Lost some time but they were all pleasant and p More

by cliffjerabek100
Recommend Dealer
Yes
Employees Worked With
Yes
Oct 12, 2023 -

cliffjerabek100 responded

Thank you for the service when we broke down near your dealershp. Thank you Patrick and Jeremy .

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