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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
588 Reviews

588 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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January 19, 2024

Your team was able to work our vehicle in vs waiting for the next scheduled opening which was nearly a month out! We so appreciated that she encouraged us to drop the car off and they would do their best t More

by Mpfarr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Office staff was very professional
January 18, 2024

The service department did an excellent job. The customer service in the office I do not recommend very well. More

by sharipumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Very friendly, honest, and helpful. Did not add a dealer markup to the truck I wanted, unlike other dealerships. More

by henry.kenhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

the staff are very friendly and glad to help you. .. the shop people did a great job on my vehicle. More

by vanderlouwbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i forget the name... i think it started with a p from service dept
January 18, 2024

Really nice service with a very nice smile. They let you what wrong with your vehicle More

by fuzzystan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

pat and BRUCE and everybody else at Owatonna Ford are always so great to work with and Courtney in the parts department More

by Jefflenser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Everything was great. I just wonder why they didn’t check any of my fluids or tire pressure. Payed $90 and literally just got some oil and a filter. Fluids were low tire p More

by djfitcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express lube staff.
January 17, 2024

Got my oil changed when they were very busy. Good customer service and attention to detail. Highly recommend!! More

by Shawn G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Techs , Dale Johnson
January 17, 2024

When the service department manager gets caught in lies and when confronted on it the GM had to step in Bruce should be fired period! More

by ScrewBruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Drive in service is wonderful. Always ready to help me when I need it. Even checking the air in my tires. More

by stevencbroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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