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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
498 Reviews

498 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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November 16, 2023

Excellent customer service. Worked my vehicle in during a very busy schedule. Thank you Pat. More

by rebecca.bushaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Best dealership I have found. They work with you and are very knowledgeable. They’re not pushy at all to make a sale. More

by kylamaesmith05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Leonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Westerlund
November 15, 2023

They take great care of the customers And are knowledgeable about the vehicles they service. More

by Annastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Strand
November 15, 2023

Was kept informed. Advocated affordable , but unexpected repairs. Explained repair needs. Accommodating and pleasant staff and service providers. More

by rene.perrance
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names of staff.
November 14, 2023

I like working with the salesman Dale Johnson. I like the guys in the oil change department. They went out of their way to get everything I wanted on my new truck. More

by sewobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Johnson
November 10, 2023

Working with Mike Hamilton was a great experience! You won’t be disappointed to work with him. More

by Tjjn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Very helpful getting my truck running and allowing me to drive another vehicle during this time. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Higgins
November 09, 2023

Had car for 6 months Returned the first time with out solving the problem then had for another 3 months Communication was terrible Car was filthy and smelled musty from being closed up for so many mont More

by Kevin.d.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Emailed follow-up questions and no one responded. Not thorough with Multi-Point inspection. The Works Package was not complete in explained in detail. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Bierlen invoice name
November 09, 2023

Everyone I worked with was very helpful and seemed genuinely interested in helping me. Thank you! More

by richhall82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabastian
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