Owatonna CJDR Ford Lincoln - Service Center

Went into express which I was told to do when I called in and was told there wasn't time to check my battery. Went back to express at a later time and man sitting in service dept was very rude about me comin and was told there wasn't time to check my battery. Went back to express at a later time and man sitting in service dept was very rude about me coming in and said 'well you didn't talk to me' I called 3 hrs after dropping it off and heard him in the background saying 'well she didn't have an appt so we had to sneak her in' More

Very informative and easy to work with Got work done in a timely manner and was able to pick up the vehicle timely manner and was able to pick up the vehicle More

I keep coming back for a reason. Bruce runs a great service department. Thank you Bruce runs a great service department. Thank you More

They helped me quick temporarily fix my hatch when I came in unexpectedly Patrick was great ordering my part and getting my van fixed promptly while I waited. Very good experience in unexpectedly Patrick was great ordering my part and getting my van fixed promptly while I waited. Very good experience More

Excellent customer service. Super focused on attention to all details. Highly recommend to anyone looking to either purchase or have service completed Super focused on attention to all details. Highly recommend to anyone looking to either purchase or have service completed More

Friendly, fast, knowledgeable, efficient and courteous! Pat is very helpful and has great rapport with his customers. Pat is very helpful and has great rapport with his customers. More

They treated me very respectful . I trust there work! I am very grateful for for what they do! I trust there work! I am very grateful for for what they do! More

Very nice to work with. The were able to get my husband to use instead of waiting for the new tires. The were able to get my husband to use instead of waiting for the new tires. More

More magical then a bag full of unicorns. Sweeter then a jug of Dixieland sweet tea. Sweeter then a jug of Dixieland sweet tea. More

I brought the truck in for a tire rotate. Drive the truck 15 miles home and two lug nuts were gone. 22 tight and two in a row missing. Must have missed them with the impact. Rush to get the j Drive the truck 15 miles home and two lug nuts were gone. 22 tight and two in a row missing. Must have missed them with the impact. Rush to get the job done. Not impressed. Had to spend 30 bucks on two nuts to go on a trip More