Owatonna CJDR Ford Lincoln - Service Center

I have always received great, courteous service from this dealership. I appreciate their excellent customer service. Thank you. dealership. I appreciate their excellent customer service. Thank you. More

Quick and effective service They were accommodating and did exactly as I wished. They were helpful and customer service was great. did exactly as I wished. They were helpful and customer service was great. More

Got my tires rotated which got done right away didn't ask my for my e mail when I paid otherwise it was good my for my e mail when I paid otherwise it was good More

Amazing people. Great communication. Fast and reliable service. I was impressed by the time I was given in letting me know what was wrong with my vehicle and how pat Great communication. Fast and reliable service. I was impressed by the time I was given in letting me know what was wrong with my vehicle and how patient they were with my questions and concerns. More

They are friendly and have snacks while you wait. They go above and beyond what I expect. I hit a snow bank last winter and my front bumper was snapped out of place. They checked my headlights to be They go above and beyond what I expect. I hit a snow bank last winter and my front bumper was snapped out of place. They checked my headlights to be sure they were still aligned and snapped my bumper back into place. I really appreciated the time they took and the quick response. More

Rude, did not even call warranty first. Worst customer service. Saying “your warranty probably will not cover it.” I Asked them to call warranty and was asked if they should order the part Worst customer service. Saying “your warranty probably will not cover it.” I Asked them to call warranty and was asked if they should order the part or call me back if part is not covered. I get a call back stating “I guess warranty is covering.” Rude and unprofessional and disrespectful. I was told at first they would not look into my vehicle until 12/21 and it was 11/25. I said they gave me a rent and was rudely told “I’m surprised they gave you a rental.” I have had nothing but issues since I bought my car brand new from them. I would not buy from them again. More

Every thing went well! And on a timely matter! Everyone is polite and friendly during this process! And on a timely matter! Everyone is polite and friendly during this process! More

Timely, efficient, friendly, knowledgeable, punctual and helpful during a stressful time. They under promised and over delivered! helpful during a stressful time. They under promised and over delivered! More

I've bought trucks here the the last 30 years. It a good dealership that takes care of you. Dale is exceptional. It a good dealership that takes care of you. Dale is exceptional. More

Generally, great. My expectations (for higher)!might not be realistic for the nature of thiis type of biusines My expectations (for higher)!might not be realistic for the nature of thiis type of biusines More