Owatonna CJDR Ford Lincoln - Service Center

Recently had a poor experience with the service dept. Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however and will continue to have my service work done at OMC. More

Nice and friendly. Always would call if they saw something that needed to be done or fixed. Always would call if they saw something that needed to be done or fixed. More

Very happy with o ur purchase. Great team, made things go smoothly. They were very helpful! Great team, made things go smoothly. They were very helpful! More

The do the service and explain in detail what repairs were completed. They provide transportation to and from the repair center. were completed. They provide transportation to and from the repair center. More

Took my vehicle in for an oil change and asked if they would change a headlight as well. Was told they would if they were not too busy. Technician looked at my vehicle and said I'm not ****ing changing would change a headlight as well. Was told they would if they were not too busy. Technician looked at my vehicle and said I'm not ****ing changing that bulb. No other vehicles came in as my vehicle was there. Took my vehicle to a competitor, and they did it right away with no complaints. More

They are extremely accommodating and easy to work with. They made me feel valued as a customer. They made me feel valued as a customer. More

I was in the market for a very specific vehicle. I dont like high pressure sales, and I didn't want to waste my time with lemons. They did just that. I like my new vehicle. It passed my mechanics in I dont like high pressure sales, and I didn't want to waste my time with lemons. They did just that. I like my new vehicle. It passed my mechanics inspection and I got a good deal. More

Mike Hamilton and Spencer Gallaher were both great to work with. Also Nate from finance explain the extra options throughly and was understanding when I declined those. Would recommend this dealer to any work with. Also Nate from finance explain the extra options throughly and was understanding when I declined those. Would recommend this dealer to anyone local to the area. More

Making an appointment on the phone was easy. The work was done as promised when it was promised. The work was done as promised when it was promised. More

Great Service and very friendly staff in the service department went over what they did to my vehicle and made sure I had no further questions before leaving department went over what they did to my vehicle and made sure I had no further questions before leaving More