Owatonna CJDR Ford Lincoln - Service Center

I have a diesel truck, they changed the fuel filters. When I picked the truck up it really smelled like diesel in the cab .not good When I picked the truck up it really smelled like diesel in the cab .not good More

Friendly and efficient service on factory recall of my Ford, including a courtesy ride home when dropping it off. Ford, including a courtesy ride home when dropping it off. More

Courteous and helpful. The quick oil change was prompt. They also took a look at my lug nuts because I had my tires rotated recently. The quick oil change was prompt. They also took a look at my lug nuts because I had my tires rotated recently. More

Car pickup and return, nice. Car wash was excellent. We'll do it again. Thank you. Car wash was excellent. We'll do it again. Thank you. More

Friendly, and took good care of my truck. Service was quick and thorough. I will go back. Service was quick and thorough. I will go back. More

Pat in the service area has always taken great care of both our vehicles. Wouldn't go any where else both our vehicles. Wouldn't go any where else More

I had a 1:00 o’clock appointment to do what I was told would take 30 minutes to take care of. A recall problem! An hour and a half later I was still waiting!!! I had to complain to get it finished!!! Me would take 30 minutes to take care of. A recall problem! An hour and a half later I was still waiting!!! I had to complain to get it finished!!! Meanwhile I missed another appointment. I will not go to Owatona Ford again, and I will be buying my new truck somewhere else!! More

Folks are nice but very inferior workmanship! A 70 year old woman who has had 5 hip surgeries should not be requires to crawl under the car & zip tie up a protective undercover ingredient service A 70 year old woman who has had 5 hip surgeries should not be requires to crawl under the car & zip tie up a protective undercover ingredient service Mgr said was poorly designed by Ford. He said Just rip it off! I traveled 16 miles & the fix was hanging down again before I left the shop! Another service technician looked at it as I again had to lay on the floor to point out slack. Chris was excellent on the refix putting in larger bolts. Unbelievable poor attention by floor managers with zero customer service. More

Very responsive. Seem to appreciate loyalty and go the extra mile. Friendly and accommodating. Thanks. Seem to appreciate loyalty and go the extra mile. Friendly and accommodating. Thanks. More

Fast, Great Customer Service , Friendly Atmosphere, Welcoming , Oil Change Quick, All around I would recommend Ford . Welcoming , Oil Change Quick, All around I would recommend Ford . More