Owatonna CJDR Ford Lincoln - Service Center

Pat did a horrible job informing me on what day my car would be ready. Also had an appointment and my car wasn’t looked at until the next day. Then got told I would need to take out a claim even though th would be ready. Also had an appointment and my car wasn’t looked at until the next day. Then got told I would need to take out a claim even though the issue was from the last installment. Then was talking to all of these other sales reps and got the run around. Pat was suppose to call me on Friday but did not, then accused me of lying when he did Monday. After I picked up my car there was no information on if I got an oil change if not and it was just a horrible experience. More

Pat and Ryan were very helpful and very clear on the process getting my vehicle fixed! Thank you for the great job Pat and Ryan! process getting my vehicle fixed! Thank you for the great job Pat and Ryan! More

Very fast and perfectly executed. I’ve got nothing left to say it was just an oil change. I’ve got nothing left to say it was just an oil change. More

Excellent in every way. Service is great and goes far beyond what is expected. Great help when needed. Service is great and goes far beyond what is expected. Great help when needed. More

Very professional and helpful. Thank you for your assistance. Have a very very nice day. Thank you for your assistance. Have a very very nice day. More

Jim is very pleasant and knowledgeable His staff was friendly and quick to fix my car friendly and quick to fix my car More

Everyone was so friendly and approachable. The garage and waiting area were very clean. The service on my vehicle was quick too. Great place! The garage and waiting area were very clean. The service on my vehicle was quick too. Great place! More

I was treated very well. I called Bruce and he said bring it right in. They gave me a nice loaner and I was on my way. I didn't have to worry a bit as I knew it was in goods I called Bruce and he said bring it right in. They gave me a nice loaner and I was on my way. I didn't have to worry a bit as I knew it was in goods hands. I felt my bill was very fair.. Thanks for the good service. More

I was very happy with the time it took to have my oil change give me time to look at the new vehicles in the showroom ask a few questions next thing I know they were done and explain everything they didn change give me time to look at the new vehicles in the showroom ask a few questions next thing I know they were done and explain everything they didn't follow and I was on my way very pleased will be back for a new vehicle down the road here More

Pat did a great job getting my truck scheduled for service and keeping me informed once the issue was diagnosed. The team did a great job getting the issue taken care of! service and keeping me informed once the issue was diagnosed. The team did a great job getting the issue taken care of! More